Company Description Job Description
BlaBlaCar is the world's leading long-distance carpooling platform - a global, trusted community of 70 million drivers & passengers in 22 countries.
The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together & share the cost. With the recent integration of a coach network & a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.
Affordable, convenient & user-friendly, wherever there's a road, there's a BlaBlaCar.
Why join us?
BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.
As local Bus Safety& Quality Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.
Your mission is to offer a great service to our customers in terms of Safetyand Qualitystandard in Germany. In this role you are attached to the Bus Operations Manager & you will grow your skills in operational excellence, customer satisfaction & crisis management.
As such, the role requires strong organizational skills, proactivity & reliability.
What you will directly contribute to
Contribute directly into the definition of SafetyandQualityprocesses of a new business line
Real-time incident management & crisis management
Coordinate the implementation of the company's Safety andQuality policy
Verify the conformity of the service provided with the company's standards
Participate, conduct quality & safety audits among partners, write a summary & monitor the evolution of items
Organize, conduct quality controls on lines or at bus stops
Implement & evolve the SafetyandQualitysystem by proposing action plans following audits, controls, & customer surveys
Creation, implementation & update Safety andQualityreports
Ensure technical support for production, including the development of training & professional skills
What you will need to be successful:
Excellent proficiency in Safety andQuality operations in mobility sector
5 - 10 years of experience in mobility sector
Strong organizational skills
Proactive, reliable & customer oriented.
Ability to work as a part of a team
German speaking, good level of English
Full proficiency in MS office
Owner of a driver's licence & willingness to travel
A few practical details about the role
Start: As soon as you are ready!
Contract: Permanent contract (CDI) [or: Full-time position / Part-time position]
Compensation: Competitive package based on experience
What we offer all of our employees
A start-up spirit that fosters agility, teamwork & impact
Challenging career opportunities in a high-growth & fast-paced environment
An inspiring working environment including state-of-the-art office spaces
Free carpooling to live our value Be The Member
Annual BlaBlaBreak which takes us all for an unforgettable weekend
Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad
Bi-Weekly BlaBlaTalks when we learn from each other
Weekly Tech Demos
What is next
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) & answer our questions in English.
Kindly note that only complete applications will be reviewed by our hiring team & that all your information will be kept confidential.
You can expect us to review your application within the following 3 weeks. If your application & profile fit our requirements, we will invite you for a series of interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.