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BlaBlaCar is marketplace connecting drivers w/ empty seats to passengers looking for a ride.
 
   Posted: Thursday, March 14, 2019
 
   
 
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JOB DETAILS
  Company Description

BlaBlaCar is the world's leading long-distance carpooling platform - a global, trusted community of 70 million drivers & passengers in 22 countries.

The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together & share the cost. With the recent integration of a coach network & a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.

Affordable, convenient & user-friendly, wherever there's a road, there's a BlaBlaCar.

Job Description

Why join us?

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As local Bus Safety& Quality Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.

Your mission is to offer a great service to our customers in terms of Safetyand Qualitystandard in Germany. In this role you are attached to the Bus Operations Manager & you will grow your skills in operational excellence, customer satisfaction & crisis management.

As such, the role requires strong organizational skills, proactivity & reliability.

What you will directly contribute to

  • Contribute directly into the definition of SafetyandQualityprocesses of a new business line

  • Real-time incident management & crisis management

  • Coordinate the implementation of the company's Safety andQuality policy

  • Verify the conformity of the service provided with the company's standards

  • Participate, conduct quality & safety audits among partners, write a summary & monitor the evolution of items

  • Organize, conduct quality controls on lines or at bus stops

  • Implement & evolve the SafetyandQualitysystem by proposing action plans following audits, controls, & customer surveys

  • Creation, implementation & update Safety andQualityreports

  • Ensure technical support for production, including the development of training & professional skills

Qualifications

What you will need to be successful:

  • Excellent proficiency in Safety andQuality operations in mobility sector

  • 5 - 10 years of experience in mobility sector

  • Strong organizational skills

  • Proactive, reliable & customer oriented.

  • Ability to work as a part of a team

  • German speaking, good level of English

  • Full proficiency in MS office

  • Owner of a driver's licence & willingness to travel

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Berlin

  • Contract: Permanent contract (CDI) [or: Full-time position / Part-time position]

  • Compensation: Competitive package based on experience

What we offer all of our employees

  • A start-up spirit that fosters agility, teamwork & impact

  • Challenging career opportunities in a high-growth & fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) & answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team & that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application & profile fit our requirements, we will invite you for a series of interviews.

BlaBlaCar is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.

 
 
 
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