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HelloFresh // meal kit delivery
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ProdTech: Sr, Systems Analyst


Sr, System Analyst will be responsible for  implementing, analyzing, & supporting complex production technology for HelloFresh, which includes planning development, testing, & deployment processes for various systems, & reporting their progress to Production Technology leadership.


  • Support & provide guidance to System Analysts
  • Evaluate & define business requirements 
  • Provide review & analytics for support events
  • Coordinate training for System Analysts & other key stakeholders
  • Review & deploy work instruction/SOP documents
  • Maintain ProdTech Knowledge base
  • Participate in planning sessions
  • Drive System Stability & Enhancement Projects & Releases
  • Validation & debugging of DevOps releases
  • Engage in project kickoff through execution & lead project transition to support
  • Support & Troubleshoot WMS, WES, WCS, & other order processing systems within the fulfillment network
  • Understand all available reporting tools, create reports that enable improved operation visibility & performance
  • Schedule/oversee maintenance of system servers. This includes maintaining databases to ensure highest performance & maintaining archived data
  • Develop deep knowledge of site level operations in order to drive & support continuous improvement efforts
  • Continuously review operations setup & drive improvement via enhancements & functionality deployments
  • Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
  • Coordinate testing, training & deployment for all planned system changes


  • BS degree preferred.  Computer Science, Management Information Systems, or Engineering Degree desired
  • 3+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
  • Proficiency in MS Access & Excel
  • SQL experience
  • Experience gathering data & creating custom reports
  • Flexibility & reliability to cover scheduled shifts that support 24/7 production operations
  • Excellent communication skills
  • Ability to multi-task & prioritize tasks
  • Attention to detail
  • 10% Travel
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