Flywheel was founded in 2010 by a team passionate about fitness & dedicated to building the next generation of indoorcycling a unique blend of community, progressive results, technology, & fun. Flywheel is led by a New York City-based management team with extensive experience in branded sports & fitness ventures. Every Flywheel class delivers a challenging, motivating cardio workout to help you set goals & be your best. For those who thrive on competition to push even harder, Flywheels TorqBoard an in-studio display offers riders the option to compare their performance in real time. With stadium-style seating, classes for every level & preference, & personalized metrics tracking, Flywheel has reinvented the indoor ride. Many studios also offer FlyFIT & FlyBarre to sculpt, strengthen, & boost ride performance; in 2017, Flywheel introduced the Fly On Demand Bike, which delivers our legendary in-studio experience to the comfort & convenience of home.
Flywheel Sports is seeking a Part-time Help Desk Specialist to assist with employee issues as they relate to systems, computer hardware, infrastructure hardware & mobile devices. This person will manage the internal help desk queue & escalate tickets to the appropriate teams when necessary. The person needs to be able to communicate effectively via phone, e-mail, Slack or through the internal ticketing system. They will manage the inventory & distribution of equipment to employees. This person needs to be organized, responsive & excited to work in a fun fast-paced environment.
- Minimum of one year as an in-house IT Support Tech
- Experience using ticket-based workflow management systems
- Knowledge related to Windows 7/10 & macOS setup & troubleshooting
- Knowledge of Microsoft Office Suite
- Knowledge related to Microsoft Office O365
- Ability to troubleshoot basic network issues & PC/Laptop connectivity
- Familiar with asset tracking systems