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Convene // conference & meeting spaces
Los Angeles, CA    Posted: Wednesday, October 23, 2019
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Hospitality Service Technician Back of House

Who we are:

At Convene, we're building a company that embraces visible & invisible diversity, encourages healthy integration of personal goals & professional development, & fosters community. Our team's evolution, values & culture have been at the forefront of what we do since our founding. With the meetings & office market growing rapidly & showing no signs of stopping, we are constantly evolving & growing our offerings from hosting meetings & events to providing a full suite of offerings for flexible co-working spaces.

What youll do:

The Service Technician- Back of House, will perform duties which maintain the cleanliness & organization of all food service department areas, utensils, equipment & vehicles in a sanitized & orderly condition. We need someone customer focused, with strong attention to detail, as well as someone highly motivated & ready to work in a team. Our employees use our Core Values to guide their daily work: Genuine, Relentless, Integrity, & Teamwork.

  • Care & cleaning of kitchen equipment, dish room & pot washing areas:
  • Washes pots, pans, trays & other cooking & serving equipment
  • May wash & peel vegetables & fruits
  • Operate & maintain dish room equipment according to sanitary standards
  • Follows principles of sanitation & safety in handling food & equipment
  • Transfer supplies & equipment between storage & work areas by hand or with the use of a hand truck
  • Removal of trash, separates into designated containers, & maintain clean floor in kitchen & dining area
  • Steam cleanse and/or scrubs out trash & garbage cans
  • Food Safety/Sanitation
  • Clean up spills in the kitchen, dining area, his/her own work area immediately
  • Complete shift work, as assigned, in a timely thorough manner in accordance with department standards
  • Inform chef & manager in a timely manner when supplies are low
  • Follows & observes all company policies & procedures
  • Follows company standards for attendance & punctuality
  • Assist other functions as needed
  • Maintain & refresh restrooms

Responsible for Food Safety/Sanitation:

  • Responsible for ensuring proper presentation, portion control, & maintenance of proper serving temperatures follows HACCP standards
  • Maintains sanitation & orderliness of all equipment, supplies & utensils within work area
  • Handles & ensures that all deliveries are properly stored, according to both state & federal health regulations
  • Keeps display equipment clean & free of debris during meal service as assigned
  • Cleans equipment, as assigned & in a timely fashion
  • Cleans workstation thoroughly before leaving the area for other assignments

Customer Service:

  • Represents company in a courteous, efficient, & friendly manner is all customer & employee interactions
  • Interacts with customers in a manner to ensure customer satisfaction
  • Greets customers courteously
  • Relays relevant comments from customers directly to supervisors
  • Interact with customers & resolves customer complaints in a friendly & service oriented manner
  • Consistently exhibits the ability to keep up with peak kitchen hours & does so calmly, accurately & efficiently

What we look for:

  • Minimum High School graduate/GED equivalent preferred
  • Previous experience preferred
  • Flexible & long hours sometimes required
  • Ability to move, lift, carry, push, pull & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping
  • Ability to stand, sit, or walk for an extended period of time

About Convene:

Convene ( designs & services premium places to work, meet, & host inspiring events. Through strategic partnerships with prominent commercial landlords, Convene operates a network of hospitality-driven locations in Class A office buildings across major U.S. cities, with plans to expand globally. Convene has raised $260M in equity funding to date, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by both & Fortune Magazine.

  • Founded in 2009
  • Locations in New York City, Boston, Philadelphia, Washington, D.C., Los Angeles, Chicago & plans to expand globally
  • Launched Convene Workplace in 2017
  • Ranked #11 Workplace in New York in 2017 by Fortune Magazine
  • Ranked #30 in 2017 LinkedIn Annual List of Industry Disruptors
  • 2018 Great Places to Work US
  • 2018 Fortune Magazine Best Workplaces NY

In everything we do, we strive to put the people we do it for first. This starts internally: we believe our values drive behaviors to create culture. Together were building a culture that embraces diversity & learning, humility & gratitude. At the same time, we try not to take ourselves too seriously & strive for a healthy integration between work & personal pursuits.

Benefits you can expect as a Convene employee:

  • Generous, flexible PTO & family leave
  • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growthHave a conference you want to attend? A class you want to take? If it's helping take your career to the next level, we support it. Each employee is required to have 65 hours of learning per year
  • Excellent health coverage for team members & their families
  • Supportive work environment & a leader who is focused on your professional growth
  • Company events that highlight our team's passions & hobbies
  • Healthy snacks

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.

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