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SnapTravel // hotel booking over SMS, Messenger & Slack
Toronto    Posted: Thursday, December 10, 2020
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About Us

Snaptravel is an AI commerce startup, allowing millions of users around the world to book their travel over messaging. By the end of 2021 we're expecting to be driving $1B in revenue from travel & other exciting verticals beyond travel too (we'll tell you more about those during the interview process)!

With a high-performing team of world class leaders, Snaptravel thrives on tackling complex problems within AI, Ecommerce, & Conversational Design to push the boundaries of the value we can add to our user's lives!

At Snaptravel, we pride ourselves on the performance-driven environment we've created for our team to prosper & excel. Our values are rooted in making data driven-decisions & risk-taking actions that add value to both the user & the company.

About the Role

We are looking for an Operations Manager (Ops Manager) to join our Operations team as we continue to scale. As a sales ops manager, you will be responsible for designing & managing the processes our sales representatives follow to help customers book travel. This is a new role so you will set the strategy & define the execution (with support from the broader team!) as to how you'd like to approach sales operations. 

You will become the expert on sales interactions & work to enhance the sales experience for our customers & sales team members alike. You will have the chance to talk with all business functions, sharing your knowledge & ideas. 
This role requires a passion for creating deep & meaningful customer experiences & working with many different people. It will be critical to the success of Snaptravel's organic customer growth & retention. 
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