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LiveRamp // data onboarder for marketers
 
New York City, NY    Posted: Saturday, November 09, 2019
 
   
 
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JOB DETAILS
 

ABOUT LIVERAMP

LiveRamp is the trusted platform that makes data accessible & meaningful.

Our services power people-based customer experiences that improve the relevance of marketing & allow consumers to better connect with the brands & products they love.

We thrive on solving the toughest technical & customer challenges, & were always looking for smart, compassionate people to help us blaze a trail.

Mission: LiveRamp makes it safe & easy to connect the worlds data, people, & applications.

ABOUT THIS JOB

Are you a customer-centric thinker with project management skills, have a keen eye for detail & a passion for doing right by the customer? Do you thrive in a fast-paced environment where you are surrounded by people who inspire you to be better & work harder every day? Do you want to be on the vanguard of marketing technology & Big Data? Consider joining our team.

RESPONSIBILITIES

  • Assist our clients with day-to-day management & troubleshooting for some of our largest & most strategic enterprise brand partners
  • Drive adoption of LiveRamp products & services - blocking & tackling barriers to adoption & success
  • Effectively lead initiatives that require collaboration across several internal LiveRamp resources & stakeholders, including but not limited to: product, finance, technical services, data ethics, legal & privacy teams
  • Ensure the timely & successful delivery of our solutions according to customer needs & objectives
  • Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal & external stakeholders
  • Monitor, analyze, & forecast a customers usage of our products
  • Assist with challenging client requests or issue escalations as needed

REQUIRED QUALIFICATIONS

  • 4+ years client focused experience (customer success and/or account management preferred)
  • AdTech/MarTech experience required
  • Experience working with Brands
  • Desire to work in San Francisco/New York.

PREFERRED QUALIFICATIONS

  • Passion for organization, problem solving, & project management (PMI certification desirable but not mandatory)
  • Quick to learn & help communicate technical concepts to clients
  • Great communication skills both internally & externally. You are punctual & always answer emails & calls within 12 hours.
  • Excellent problem resolution skills & attention to detail
  • Ability to prioritize among competing tasks
  • Super independent & self-sufficient. You need little management, only coaching & mentorship.
  • Type S(tartup) personality: smart, ethical, friendly, hard-working & proactive (no exceptions).

EMPLOYEE BENEFITS

  • Stock. Be a [literal] stakeholder in our companys future.
  • Food. Enjoy catered meals, boundless snacks, & the occasional food truck.
  • Fun. We host events such as game nights, happy hours, camping trips, & sports leagues.
  • People. Work with talented, collaborative, & friendly people who love what they do.
  • Health & Saving. Receive the benefits of comprehensive health, dental, vision & disability insurance along with a 401k matching plan.
  • Location - Work in the heart of San Francisco or New York & take advantage of our commuter benefits.
LiveRamp is an affirmative action & equal opportunity employer (AA/EOE/W/M/Vet/Disabled) & does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest & conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
 
 
 
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