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Warby Parker // boutique-quality eyewear retailer
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At Warby Parker, we want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. That mission relies on high-quality reporting, which is why were searching for a motivated Engineering Manager to join our Business Systems team. In this role, youll play a key part (at a key time) by building, scaling, & maintaining all the systems that help make our products & deliver them to customers. Your team will manage all the orders from customers, working across some of our most important systems managing orders, inventory, manufacturing, fulfillment, & more.  Sound cool? Keep reading!

Your primary responsibility is to support the talented Engineers that make up your team & help them become successful. Day-to-day, youll help them grow in their career paths, mentor them as they create great integrations & data models, & help them stay engaged in their work at Warby Parker. Youll advocate for excellent software development practices & instill these behaviors in your team & your peers. Well also count on you to cultivate a collaborative culture, ensure quality, & work with your team on strategy & execution.

Reporting to the Director of Engineering, you & your team will partner with Product Managers to execute roadmaps that enable Warby Parker to meet its most important strategic objectives. This is a prominent role in which youll support internal stakeholders throughout the business.

Our ideal candidate is a great collaborator with the technical skills to own the evolution of our business systems & ensure the best experience for our stakeholders. If you're a motivated manager who takes your work seriouslybut not yourselfyou may be just what we're looking for.

What youll do:

  • Lead an engineering team, working closely with your product counterpart on building & maintaining the quality of our products
  • Collaborate with other internal engineering teams to ensure we build the best solutions possible
  • Drive technical development & provide leadership & architectural insights
  • Lead & scale a high performing engineering team
  • Remove obstacles, clarify goals & initiatives, & foster ownership & accountability to guide your team towards their objectives
  • Apply business results, metrics & insights in a data-driven way to improve & motivate your teams towards change & excellence
  • Mentor & coach a team of engineers to help them grow with their own professional career goals
  • Ensure your team is informed, engaged, & excited about their work

Who you are:

  • Backed by 8+ years of relevant work experience
  • Backed by 4+ years of Engineering Management experience, with direct management of at least four engineers
  • Someone with a strong understanding of building accurate, performant, & robust enterprise systems in a cloud environment.
  • Driven by a desire to build & maintain strong relationships, help others in career development, & create inclusive environments
  • Equipped with stellar interpersonal & communication skills in small & large groups
  • Able to evaluate team performance objectively & rationally, & hold them accountable for meeting team goals
  • Able to make tough decisions when needed & prioritize thoughtfully
  • Able to work with multiple teams & communicate effectively with all kinds of roles
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit (not required!):

  • Experience working for a company that has a significant consumer-facing element, like retail or e-commerce
  • Experience with business systems, such as order management, inventory, warehouse management, etc
  • Familiarity with Python, Postgresql, & modern AWS cloud engineering
  • Experience with ERPs & other enterprise software systems

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive an equity bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.
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