Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
As a Professional Services Sales Manager in Medallia's Professional Services organization, you play an integral role supporting the sale of Medallia XP products & services. You leverage your deep experience leading software implementations, as well as expert knowledge of Medallia to inspire customer confidence. You help prospects architect best practice solutions that deliver specific customer outcomes while being practical to implement & easy to service. You are the critical link between the sales process & implementation. You are the confident communicator, analyst & designer delivering solution designs & services to ensure success for new & existing Medallia customers operationalizing experience management. This is an ideal opportunity for someone with a background in technology services & consulting to take a leading role in transforming the way our clients engage their customers & in driving Medallia's growth.