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HelloFresh // meal kit delivery
 
New York City    Posted: Wednesday, July 08, 2020
 
   
 
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JOB DETAILS
 

Come see whats cookin at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people. 

We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.

Job Description:

Were hiring a Senior UX Researcher to be part of a rapidly growing UX Research team that will work closely with designers, engineers, product & business stakeholders to deliver the best possible user experience through studying our users needs.

To succeed in this role, youll need a strong qualitative research background, with an understanding of various quantitative research methods. Additionally, you will be a strong advocate for the UX Research process within HelloFresh & across products who has a passion for all things related to food!

You will ...

  • Conduct end to end research projects: creating a plan, recruiting users, conducting the method, analyzing the data, & creating results presentations with actionable insights.
  • Serve as a usability expert for design, product, & business stakeholders.
  • Work cross-functionality across various teams to advocate for UXR.
  • Work closely with the Product Design team in order to come up with design solutions that will solve the various pinpoints you uncover.
  • Serve as a mentor to younger researchers fostering an environment of continued learning
  • Derive rich research projects using a mix of quantitative & qualitative research methods to answer complex stakeholder questions

You are...

  • Experienced with interpreting research questions
  • Experienced with creating research plans & designing studies
  • Experienced with how to conduct Generative Research
  • Experienced with on how to conduct Evaluative Research
  • Experienced with how to uncover trends in research data & create actionable insights
  • Experienced with how to share & communicate research
  • Able to demonstrate an in-depth understanding of a range of user research methods
  • Able to work collaboratively in a team environment
  • Exceptional at communication & storytelling
  • A Self Starter & have the ability to act autonomously

At a minimum, you have...

  • 5+ years of relevant applied experience with a graduate degree in Psychology, Human-Computer Interaction, Human Factors, Social Science, or a related discipline.
  • You have a broad experience of both qualitative & quantitative research methods including usability testing, in-depth interviews, heuristic evaluations, competitor reviews, surveys, card sorting, information architecture, task analysis, etc.
  • Excellent communication skills, ability to communicate ideas visually, verbally, & in writing (in English).
  • Ability to travel within the United States & abroad. (Expected Travel: -1-2 times/ year)

Bonus Qualifications

  • Experience conducting research to develop products for the eCommerce or food & beverage sector.
  • Experience creating Large Scale Surveys
  • Experience with Market Research methods
  • Background/ understanding of ADA/ accessibility.

Youll get

  • Competitive Salary & 401k company match that vests immediately upon participation
  • Generous parental leave of 16 weeks & PTO policy
  • $0 monthly premium & other flexible health plans effective first day of employment
  • 75% discount on your subscription to HelloFresh (as well as other product initiatives)
  • Snacks, cold brew on tap & monthly catered lunches
  • Company-sponsored outings & Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because they are a protected veteran.

 
 
 
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