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Backstage // Backstage is the most trusted place for actors to find career advice & casting information.
Sales, Full Time    Sydney, New South Wales    Posted: Saturday, September 03, 2022
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About Backstage
Backstage matches creative projects with the best talent. We help staff over 50,000 creative projects a year in film, television, commercials, branded content, theater, experiential marketing & more. 

At our core is a strong belief in breaking down barriers & providing direct access to the best talent in the creative industry. We're a team of customer centric, analytical & creative problem solvers with a passion for helping our customers make amazing projects together.

The Role:
Backstage is seeking a contract Account Manager in Sydney, Australia to help our clients achieve a successful experience on the platform. Our account management team consists of seven account managers who focus on retention & providing top-quality service for our existing clientele. The account management team is part of Backstage's larger Casting department, which includes business development executives, casting editors, website admins, content specialists, & customer service representatives working across nine different countries - all specialized in the hiring & casting needs of creative projects. We value autonomy & collaboration equally, & foster a culture where we trust our team members execute on their own volition, while working collaboratively towards mutual goals.  

As an Account Manager, you will be building & expanding relationships with the clients who post the most high-profile, trustworthy, & top paying job listings & casting calls on the Backstage, Mandy, & StarNow platforms. Our clients include production companies, directors, brands, agencies, & content creators who are staffing projects for film/tv, commercials, theater, marketing campaigns, & more. You will be helping these users to navigate & optimize their experience on the platform through education, consultative problem solving, & in-depth knowledge of our product offerings that fit their needs. An ideal Account Manager will provide the customer experience that transforms clients from users into brand advocates.

The Account Manager will report to Backstage's Vice President of Casting.
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