Moogsoft is the creator of Moogsoft AIOps - a next generation approach to IT Operations & Analytics driven by real-time machine learning. Moogsoft AIOps helps Enterprises & Service Providers deliver consistently excellent customer experiences, regardless of the underlying complexity or dynamic nature of the supporting infrastructure.
We are looking for a qualified Senior Technical Account Manager to oversee & address our customers' product adoption & sustainability needs. You will provide accurate technical advisory service ensuring customer satisfaction & retention.
As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details & requirements to both technical & non-technical audience, & provide consultative solutioning that leads to value-producing & sustained adoption of Moogsoft products. You should also be results-driven & aspire to achieve specific goals.
Ultimately, you should be able to provide technical, product & business knowledge to establish & strengthen customer relationships.