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OpenGov // govt performance management platform
Engineering, Full Time    United States (Remote)    Posted: Thursday, March 10, 2022
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Imagine yourself here!

OpenGov is a mission driven fast-growth, Series D, venture backed startup (includes Andreessen Horowitz, Formation 8, & Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman & CEO) & Marc Andreessen (Time Magazine's list of the 100 most influential people in the world).  

OpenGov is the leader in modern cloud ERP software for our nation's cities, counties, & state agencies. We have surpassed 1,000+ governments (and growing fast!) using our products in our mission to power more effective & accountable government.

OpenGov is a 2021 Top Workplaces USA award winner!

About the Professional Services, Engineer  (Data Solutions) role:

OpenGov seeks to expand its proven Customer Success (CS) team with an experienced delivery specialist for data integrations.  The CS team is focused on making our 1500+ customers wildly successful.  The Data Solutions Engineer will be responsible for driving successful customer data integration implementations from start to finish, including database schema management, configuring ETL tools, & scripting, as required, to enable customers to maximize their OpenGov value.

As a trusted advisor with deep database expertise & data migrations expertise, the Data Solutions Engineer will understand the customer's goals, pain points, & workflows. OpenGov is seeking an experienced specialist with great customer interaction skills & strong technical acumen in databases, programming, & modern analytics platforms.  

Our Ideal Candidate Has:

3+ years SQL scripting experience
1+ years Python, or similar, experience
Experience with financial concepts, such as Fund Accounting, Accrual Basis, & Tax Reporting
2+ years of experience in professional services delivery
Strong experience with database technologies
Strong interpersonal skills & track record of building collaborative relationships
Nice to have: Experience with ETL tooling
Nice to have: Experience in the Utility Billing space
Nice to have: Experience working with Governments


Ability to adapt to a rapidly changing product & respond strategically to customer needs
Be the primary technical point of contact for new customer integrations or those expanding to implement additional functionality
Drive & manage new integrations implementations from start to finish
Confirm customer requirements & needs & provide guidance, assistance, & support to customers in the integrations solution
Interact directly with government Finance, Budget Directors, & IT personnel daily & guide them through the integrations process
Understand customer pain points & partner with cross-functional teams to simplify, enhance & automate existing processes that will improve customer workflow
Work closely with the Project Management, Customer Success Management, & Integration   Management teams to facilitate & drive a consistent customer experience & ensure successful projects for customers
Compliment key product discussions by gathering & communicating customer feedback & feature requests to ensure OpenGov is a must have solution.”
Create requirements documentation based on customer feedback or project needs
Write SQL scripts to assist data migration
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