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Visa // credit cards
   Posted: Friday, August 09, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Senior Director, Global Clients is responsible for growing the business with one of Visa's largest & most complex clients. This position is responsible for increasing strategic value to the client, growing client & Visa revenue, & strengthening executive relationships through identifying & implementing strategic growth opportunities. The position will lead a cross-functional team of internal partners & will work closely with client executives to create value for both organizations.


  • Responsible for the growth, profitability, performance & operation of the payments business for one of Visa's largest & most complex Global Financial Institution clients

  • Manage the client's commercial payments vision & strategy on Visa products. Lead & coordinate efforts across AP Region to drive results; develop strategic relationships with the senior management & all decision makers.

  • Create & implement innovative solutions that drive the client's strategic priorities

  • Expand & complement cross functional team's skills in sales, product development, project management, business development, marketing & operations.

  • Manage & maximize the return on all resources applied to the client including sales, product, marketing, technology & operations.

  • Demonstrate leadership in setting the regional commercial payments strategy for the client in association with internal Visa stakeholders & the client's global executive team.

  • Key to the success of this role will be his/her ability to liaise with marketing, & product development across the globe in launching new products/services or expanding penetration of existing products/services into the client. He/she must take hands on leadership in this area & ensure the company's products/services are solutions that bring value to & are embraced by the client. Ideally, this position will bring vision & foresight that translate into product/service definition, in advance of the client's recognition of need.

  • Establish a world-class, cross-functional commercial account team. Organize this matrixed, global team as a cohesive entity to pursue a range of business opportunities across the AP region over the short & long term.

  • Analyze & carefully monitor on an ongoing basis market trends, activities & competitor actions to enable the account team to develop & implement pre-emptive strategies & plans for the client.


Consultative Selling - Win New Business Opportunities

  • Identify, pursue & close new business opportunities such as commercial portfolios that drive incremental revenue to Visa & the client, & secure brand decisions for Visa.

  • Increase/maintain Visa's share of client's business by identifying & selling new product, marketing & innovative technology opportunities.

Financial Acumen - Shape Financial Results

  • Apply financial analyses to evaluate business opportunities & make strategic choices.

  • Ensure that budget, profitability & earnings targets are based on valid assumptions & appropriate business models.

Results Orientation - Drive Organizational Success

  • Get results that have a clear, positive direct impact on business performance.

  • Enthusiastically support the organization & influence others to commit to its mission & vision.

Strategic Thinking - Shape Strategy

  • Identify & integrate organizational strategies to achieve & sustain competitive advantage

  • Develop strategic solutions that leverage the core capabilities & competencies of the company.

Decision Making - Use Seasoned Judgment

  • Make timely decisions, balancing analysis with decisiveness.

  • Make decisions that optimize organizational performance.

Analysis - Drive Systematic Implications

  • Clearly define complex issues despite incomplete or ambiguous information.

  • Recognize key interrelationships & patterns among a variety of problems & issues.


  • 10 plus years' business experience with related sales & management experience in the payments industry or similar experience in consulting

  • Four-year college degree required; MBA preferred

  • Experience managing large commercial portfolios (marketing, sales, product development and/or operations)

  • Strong knowledge of commercial payment products including product construct & lifecycle management

  • Demonstrated track record of planning, managing & closing a complex, competitive sales effort

  • Proven ability to create strategic solutions (product/business development, marketing, and/or technology solutions) & implement them to drive top line results

  • Proven ability to implement strategic initiatives, policies & operational decisions

  • Excellent written & verbal communication skills with the ability to establish effective relationships with all levels including executive management

  • Exceptional ability to manage & grow internal & external resources & cross functional relationships

  • Ability to negotiate business agreements & to enhance existing & develop new business partnerships

  • Good project management skills

  • Proficient in Microsoft Word, Excel & PowerPoint

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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