Beta Test Program Manager, Software at Peloton In NYC

JOB DETAILS

Peloton continues to drive forward with new & innovative software for our award winning hardware such as the Peloton Bike+ & Peloton Tread. We are also hard at work innovating on our iOS, WatchOS, Android, TV, & Web App Platforms. We looking for a Beta Test Program Manager, Software who will establish & grow our Software Beta test team, & processes specific to software & software feature based programs. When you think of the kinds of features this role would cover, think of Peloton LaneBreak, outdoor running, & voice based experiences. This group will reside within our software development organization, & will be chartered with building out the processes & team to support internal & external software specific beta tests. It will co-exist with our hardware Beta test group.

YOUR DAILY IMPACT AT PELOTON

Start by doing: In partnership with our Product, Technical Program Management, & Software Engineering teams jump right in & identify 2-3 high value internal and/or external Beta trials to conduct, & run them to conclusion. Leverage this to learn, & to establish & document best practices
Build out a small nimble team of Beta Test Managers in parallel, through FTEs or Contractors; scale the team to 3 or 4 members within 6-9 months
Establish & maintain key Beta test relationships both internally & externally with critical suppliers
Provide direct & indirect support to Peloton internal & external test participants through accurate & detailed support practices. Maintain a friendly & helpful demeanor with testers at all times
Identify potential project pitfalls & help ensure successful completion of beta tests through effective communication & flexibility
Partner with our Hardware Beta team & meet regularly with them to minimize overlap & redundancy
Coordinates with internal stakeholders & test participants as appropriate on the resolution of problems. Is proactive in seeking assistance from other staff members as required to quickly resolve issues
Maintain accurate records of tests performed & results using our standard tools such as Confluence & JIRA.

YOU BRING TO PELOTON

2 years direct management experience
BS with a technical degree, or have spent 7+ years in a technical field
You have 5+ years experience managing internal / dog fooding & external beta programs for Software
You are able to establish & maintain clear processes & procedures related to beta programs.
Experience with some of the tools (JIRA, Confluence), technologies (iOS / Android), & key beta test Vendors (Centercode, Applause, etc.)
Technically proficient with a variety of mobile operating systems & computer hardware & software. Should grasp complex technology easily & be able to learn new information quickly.
Good work ethic with an ability to adjust to constantly shifting schedules & time demands.
High level of written & verbal communication skills. Works well with people.
Strong project & time management skills, a background in project management is a plus
Excellent organizational skills & has the ability to track & support multiple projects. Very detail oriented.
Experience with SOWs & Contractors is highly desirable

#LI-AW1

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, & streaming technology, we create digital fitness & wellness content & products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce & inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice & inequity in our world, & to promote health & wellbeing for all, from the inside out.

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