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Ritual // social food ordering app
Toronto    Posted: Tuesday, November 12, 2019
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A truly great company starts with pillars of support, caring, & a genuine interest in its employees. At Ritual, we take dont take that responsibility lightly. The People Ops team at Ritual is there every step of the way, & we are looking for an Office Manager to join them in creating amazing experiences for every member of our team day in & day out.

The impact that an Office Manager has at Ritual cannot be overstated. Supporting team members both in Toronto & around the world, Rituals Office Manager will be responsible for everything from managing relationships with vendors, to designing & implementing policies/standards relating to facilities, to collaborating with People Ops on engagement & retention initiatives. Not only will this person be the main point of contact for all visitors, they will be the go-to person for all of our team members for anything related to Rituals facilities, tools, & supplies. This is a broadly scoped, high impact role that will play a huge part in shaping peoples experience at Ritual.

As an Office Manager at Ritual you will

  • Own everything from office budgets to vendor management, & from supplies to team events
  • Act as the main point of contact & reception for all visitors, office matters, & inquiries
  • Participate in the onboarding of new employees, from office tours & desk set up, to partnering with our IT vendor to ensure people have the equipment they need to be successful
  • Maintain office supply inventories & restock facilities as required
  • Own the relationships with various suppliers & contractors, from the negotiation of prices to building ongoing & fruitful partnerships
  • Work with external contractors to ensure our building is maintained & functioning properly, & that we are creating a healthy, safe, & productive environment for all Ritual team members
  • Take the lead on scheduling & managing company events that support our vision for Ritual's culture, including everything from orientation to professional development to team events
  • Support an incredibly high growth environment by designing & implementing office policies & procedures that are scalable & inclusive
  • Identify areas where we could improve our working environment & strengthen team culture, & research, pitch & deliver projects that contribute to that end

Were looking for an Office Manager that has

  • Prior experience in an office management position & a solid grasp on all things related to facilities management
  • Experience working in a fast-paced, high growth environment
  • A sense of urgency by default & the ability to manage multiple projects at a time
  • Excellent time management & prioritization skills
  • Demonstrated success meeting deadlines & working independently to deliver quality work
  • A creative approach & a passion for thinking out of the box to bring creative & non-standard solutions to the table
  • A knack for event planning, including parties, corporate events, & employee engagement related activities
  • Strong interpersonal skills & the ability to build relationships with team members in different offices as well as with third-party vendors

People Youll Work With:

  • Chelsea, People Operations Manager
  • Cayley, People Operations Specialist
  • Lorena, Head of People Operations

What we offer:

  • Contribute to a lifestyle-changing consumer product used worldwide
  • Daily Ritual credits to spend on lunch & coffee at local spots
  • Healthcare coverage from day one, & a flexible vacation policy (Need time? Take time)
  • Equity in the business - ownership is a key value at Ritual & we want you to share in our long-term success
  • The good stuff to help you grow in your career with us: bi-annual performance reviews, professional development conferences, weekly product reviews with the founders
  • The tools you need to get the job done, from education allowances to that really specific keyboard set up that lets you code faster than Usain Bolt runs
  • All your favourite start-up clichs: dog Fridays, ping pong tables, & more snacks than your body can handle

About Ritual:

Ritual delivers more than just an avenue to skip the lunch line - we serve up a true community experience, helping you connect with your social circle & local businesses via seamless technology, all built around what humans love most - food. Founded in 2014 by three serial entrepreneurs, were about a seamless ordering process, helping you discover hidden gems in your community, & connecting with your peers through seamless ordering. We help small businesses thrive in a digital culture with the ease & convenience of push button ordering, while retaining the human connection that makes local shops special. We believe were making a positive cultural impact on a global scale - & our investors do, too: weve raised $127M in funding, helping us bring Ritual to 40+ cities across North America, Europe, Asia, & Australia. Hungry for more? Visit us at

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