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Visa // credit cards
Product, Full Time       Posted: Tuesday, October 08, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Visa Direct Payouts Team is responsible for evaluating & executing on key strategic growth initiatives critical to the long-term success of Visa Direct. A key project for the Visa Direct Payouts Team has been enhancing the Visa Direct offering beyond its traditional push-to-card business. A key outcome of this has been the acquisition of Earthport. With this acquisition, the platform's receive-side reach has gone from ~50% of banked adults to 99%. Along with supporting the product launch, this role's primary responsibility will be to help coordinate activities across various teams to ensure a successful commercial launch in 2020 of the new Visa Direct Payouts Service.

This role will also own the required analytics capabilities needed to track the success of this product at launch & over time, & articulate opportunities to improve through a metrics-based approach. In addition, the role will involve client interaction & assisting with preparing materials for both internal & external audiences.

We are seeking a Product Manager who can help drive critical growth initiatives, both globally & regionally, in a complex, matrixed environment. The ideal candidate will be a detail-oriented, structured, analytical thinker with excellent communication skills & a strong interest in how products are developed & delivered. S/he enjoys variety & collaborating with people. S/he is thoughtful, curious & analytical with a desire to make an impact.


  • Work cross-functionally with various teams across Visa to scope, document & implement a project plan to successfully launch the Visa Direct Payouts Service, & work on executing subsequent iterations of the Service
  • Liaise with Risk, Technology, Client Services, Internal & External Counsel, Corporate Strategy, Corporate Development, Risk, BU product managers & other applicable groups to ensure flawless product execution
  • Coordinate & manage initiative-specific marketing assets, i.e. explainvideos, decks, trade show materials.
  • Provide status, action plan & recommendations to senior leadership on an ongoing basis
  • Manage & grow the required analytics capabilities to track the performance of the Visa Direct Payouts Service, using tools & dashboards i.e Tableau, to build actionable insights
  • Coordinate market-facing engagements across the team at key conferences or industry events

Basic Qualifications

  • 2 years of work experience with a Bachelor's degree or an Advanced Degree (e.g., Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

  • 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD)
  • Strong analytical skills with familiarity of payment systems (card networks, ACH, RTP, digital wallets)
  • Strong customer-facing communication skills & technical aptitude
  • Ability to explain complex business & technical concepts to broad audiences in an approachable way & strong documentation skills, including PowerPoint
  • Detail oriented & highly execution focused by working in conjunction with various counterparts across multiple functional groups
  • Ability to quickly learn about the internal Visa systems & how it all works together
  • Ability to influence, negotiate & drive results, ensuring that timelines are adhered to & any risks to the project are called out early
  • Embrace change & ambiguity in an ecosystem that is rapidly evolving.
  • Excellent communication skillsand executive presence.
  • 4+ year of global experience in the payments industry e.g. Payments processing & innovations in developed & emerging markets
  • 3+ year of experience in product management
  • 3+ year experience with design thinking product development methodology
  • Willingness to travel up to 20%.
Additional Information

Essential Functions:

Fluency in Powerpoint & Excel

Fluency with Tableau

Design skills

Work Hours:

Must be available during Pacific Time

Travel Requirements:

This position requires the incumbent to travel for work 20% of the time.

Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law

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