At WorkFusion, we're building software products that are changing the world & transforming the workplace, for the better. Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further & customers can be served faster & better.
WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning & work analytics in one unrivaled platform that is easy to deploy & unlimited to scale. We compete in the fastest growing segment in software & are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.
Our teams are dedicated to building & marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech & transportation.
The Director of Revenue Enablement function will act as a key role between sales & marketing areas, including sales operations, sales development/training, product marketing, human resources & field marketing. This position is responsible for leading the Sales Enablement & "Playbook" initiatives for the GSO functions & roles (Account Executives, Solution Consultants, Industry Consultants & Customer Success Manager resources) to increase the sales productivity & company performance.
Key Responsibilities include
Conduct an analysis of the current state of sales productivity in conjunction with Revenue Operations.
Establish metrics & objectives for sales enablement & make recommendations for increasing sales productivity.
Map company's sales process & Customer Journey mapping with our customer's buying process to understand & enhance what skills, knowledge, process & tools are required by our sales force to increase velocity & conversion rates at each stage in those processes.
Conduct an analysis of current skills, processes, knowledge & processes & work with the sales leadership team to identify strengths & areas for development.
Develop & manage short & long term Sales enablement roadmap
Implement the development, delivery & training of effective sales playbooks by Field Sales roles in tight collaboration with Field Sales (especially first-line managers), sales operations & product marketing.
Create & update playbooks based on seller feedback & shifting market demands.
Help create a development program for frontline managers to ensure they have the skills, knowledge, processes & tools required to lead their sales teams effectively.
Roll out a comprehensive on-boarding & new hire programs through direct & third-party resources in tight collaboration with HR. Establish all training & development curriculums & courses.
Partner with sales leadership & HR to establish a sales competency & assessment framework to ensure that the needs of salespeople, & their managers, are met.
Drive, in a measurable way, significant sales productivity increases for company's GSO charter & defined objectives. Lead all incentive management programs.
Utilize & leverage sales technology tools for reporting & benchmarking.
Regularly spend time in the field with managers & reps to understand the field reality & build sales enablement deliverables to meet their needs.
Minimum of 3-5 years of sales/sales operations/sales enablement experience with global high tech B2B organizations.
Experience creating & implementing successful sales process/methodology/ sales playbook initiatives.
Experience building effective field sales on-boarding & sales training programs.
Ability to create & track metrics which demonstrate constant increases in sales productivity.
Strategic planner, detailed orientated & analytical approach
Good listener & creative problem solver
Ability to break down complex problems in a simplified way
Curious & creative thinker & ability to innovate - not comfortable with status quo
Emphatic, patient & ability to work cross-functionally for the greater good of the company
Hands on & passionate about the sales function
Experience with "Challenger" sales training helpful but not mandatory