Iterable is a cross-channel platform that powers unified customer experiences & empowers marketers to improve on every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust & galvanize loyal consumer-brand relationships.
Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner & tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters mostcreating experiences & promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, & Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.
Iterable's momentum grows daily & there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, & were named as one of Colorados Best Paying Companies! Weve also been listed on Wealthfronts Career Launching Companies List for the past two years, rank sixth on the list of Top 25 Companies Where Women Want to Work & hold a top 20 spot among the SaaS 100.
We have a global presence with offices in San Francisco, New York, & Denver, & London, & remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, & Humility. To understand the Iterable story, & learn more about our mission, explore our Culture & About Us page.
The mission of the Platform Group at Iterable is to ensure a highly scalable core platform to support our global enterprise customer base, which is doubling every year. On a daily basis, Iterable ingests billions of user profiles & events. Our workflows & messaging services then trigger billions of emails, mobile push & SMS every month.
The group is responsible for the scalability of these core services:
- Data Ingestion (100K+ events/second)
- Messaging (billions of emails, mobile push, SMS sent per month)
- Workflows (billions of user flows per month)
- Data Services (ElasticSearch, Redis, Postgres)
One of our core values is growth mindset & Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.
How you will make an impact:
The Performance Engineering team is responsible for the evaluation of key production & test services. As a Senior level member of the team, you will research & build new approaches to server side performance benchmarks. From here you can support business use cases, system stability, & improve the customer experience. You will evangelize performance tooling by developing in-house expertise & best practices around these technologies, & providing ongoing support to product engineering teams. You will build & operate systems to evaluate our metrics for our 24/7 high-uptime production environment. Heres more information about our Engineering culture, values, & interviewing process.
We believe in a strong, friendly engineering culture. You'll get to work on what you like & one of our explicit goals as a team is to build a uniquely fun & growth-oriented culture.
We are looking for people who have:
- Built complex automated system or performance tests
- Experience with multiple programming languages or an eagerness to learn
- Experience with running infrastructure as code
- Familiar with common server side testing frameworks & patterns.
- Experience with Unix-based systems
- Experience writing & running production code
- Experience or interest in databases & data storage:
- NoSQL, key-value stores, messaging, & distributed systems
- Passion for learning & mentoring others. A team player.
Perks & Benefits:
- Paid parental leave
- Great compensation packages, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Day (First Friday off every month)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Daily lunch allowance
- Monthly Employee Wellness allowance
- Quarterly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
Weve rethought traditional workplace planning & are looking to strengthen belonging, innovation, productivity, & happiness whether its in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK).
For Colorado-based employment: The minimum salary for this position is $160,000/year. The compensation package includes equity, plus a range of medical, dental, vision, financial & other benefits. Additionally, perks such as daily paid lunches & generous stipends for health & fitness & learning & development, among others, are included.
Iterable is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Iterable will also consider for employment qualified applicants with arrest & conviction records.
Last Update: (05/18/2021)