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Box // cloud content management
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Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration & workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, & we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market & define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 67% of the Fortune 500 who trust Box to manage their content in the cloud. 


The main focus of the Observability Team is to build frameworks & systems that can manage the performance of Box systems while scaling to billions of events per second. Additionally, we are responsible to standardize observability across engineering teams, drive designs for high performing services & foster great observability practices. We build, scale, & operate low-latency, high-throughput data systems that power high resiliency of Box Systems. You will help us execute on this vision & ensure that Box continues to ship scalable services that can hold against the high-performance expectation from our customers. 

We are looking for big thinkers & innovators who have experience working with scalable distributed systems & have a passion for high performance & reliability. We are a small team with big ambitions that values impact & is not afraid of huge, gnarly problems. If this excites you, come join us!. 


Reliability & great customer experience is a constant focus at Box & this creates a continued set of requirements for observability of complex systems. We need your expertise with observability technologies like logging, metrics, search, analytics & tracing to build impactful instrumentation & efficient data pipelines for application performance management at Box. We hope you can contribute best practices for monitoring at scale & use them to strengthen the observability strategy & culture at Box.


  • You have built distributed, high-throughput & low-latency data pipelines with a strong focus on availability, resilience, & durability.
  • You have a fair understanding of technologies like Zipkin / Jaeger, or other Distributed Tracing framework
  • You are well versed in Open Tracing, Open Census, & Open Telemetry
  • You have experience working with tools like Splunk, SignalFx, Prometheus etc.
  • You are passionate about solving hard problems using data-driven solutions
  • You act like an owner & strive to do work you're proud of, both technically & in your team interactions
  • You have experience with at least one of the core programming languages like Java, Scala, Rust, Golang etc.
  • You have 5+ years of experience in building scalable distributed systems
  • You have a BS/MS/ Ph.D. in a scientific field or equivalent experience
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