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Visa // credit cards
Product, Full Time       Posted: Wednesday, September 11, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Position Summary

The Client Support Service Program Office is responsible for developing & managing Strategic Roadmaps from capital investment planning to the delivery of solution for applications across the Client Support Services organization. The Sr. Project Manager will be responsible for managing programs/projects from funding through delivery by utilizing the standard project management fundamentals.

Job Description


  • Provide partnership & strategic advisory support to organizations within Client Support Services

  • Ability to be an effective liaison between the Client Support Services business leaders, internal technology development & outsourced partners

  • Drive operating efficiency through initiatives that produce innovative solutions for optimizing operational tools used by Client Support Services (reduced cost of ownership/usage, highest return for investment)

  • Support the strategy & technology investment roadmap needs for Client Support Services

  • Support the Client Support Services Programs/Projects from funding request & definition through end user delivery. This includes justification, initiation, requirement definition, detailed project planning, financial oversight, risk identification & management, project execution & control, reporting, project closure, & end user service activation

  • Effectively manage portfolio of multiple, multi-year development projects with joint accountability to scope, schedule & cost


Basic Qualifications

  • 10 years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

  • Bachelors Degree or a minimum of 5 years of work experience

  • Expertise in requirements documenting, application development, & project management methodology

  • Strong project management background, Certified Project Management (PMP) preferred but not required

  • Proven financial acumen

  • Demonstrated success working in a collaborative environment

  • Superior written & oral communication skills

  • Able to effect change through influence & partnership

  • Strong time management skills

  • Driven individual capable of managing manage workload with minimal oversight

Additional Information

Work Hours:- Incumbent must make themselves available during core business hours which aretypically 8am-5pm but may require working hours outside of this to accommodate working within multiple time zones.

Travel Requirements:This position requires the incumbent to travel for work approximately10% of the time.

Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.

This position does not offer sponsorship or relocation assistance.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

All your information will be kept confidential according to EEO guidelines.

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