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Helpshift // scalable mobile customer care
San Francisco    Posted: Friday, May 07, 2021
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Helpshift bridges the disconnect between conventional customer service channels - such as email & phone support - & a growing consumer base that does more on mobile phones & has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Tencent, Supercell, & hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide - that's 1 out of every 3 smartphones in the world -  and serves more than 820 million active consumers monthly.
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