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Convercent // ethics & compliance cloud software
London, UK    Posted: Wednesday, July 21, 2021
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The Revenue Operations Analyst is responsible for optimizing the Process, Tools, Data, Enablement, Planning & Execution across the GTM engine, specifically driving alignment & efficiency from Marketing to Sales to Customer Success across the customer lifecycle.

Key Responsibilities: 

  • Process:
    • Improve processes around lead handoff & follow up, sales cycle, full-funnel nurture, etc.
    • Support QBP planning, prep, & data presentation
    • Partner with finance to ensure alignment & communication of one set of numbers
    • Own territory management process from lead routing, territory optimization, & BDR & AE account assignment
    • Improve processes around lead handoff & follow up, sales cycle, full-funnel nurture, etc.
    • Own sales compensation review & administration
  • Tools:
    • Support the data integrity process in SFDC & across the tech stack through partnership with key revenue leaders, Marketing, BDRs, AEs, & CSMs
    • Member of the business systems council developing recommendations for the tech stack based on future capacity plans
    • Maintain & improve consistent set of dashboards across revenue team
  • Data:
    • Establish a system of record of reports & dashboards across the tech stack
    • Develop a lead to closed won cohort reporting model & process
    • Partner in optimizing the latest performance metrics for marketing, BDR, AE, & CS
    • Support in updating account scoring model & Customer And Prospect Database (CAPdb) scoring model
  • Enablement:
    • Leverage data to identify hotspots across the revenue team to determine areas for potential enablement
    • Create dashboards to track progress of onboarding/ramping AEs & BDRs
    • Track quarterly enablement initiatives to determine the success of enablement
  • Planning:
    • Optimize territory planning & account assignment process for new BDRs & AEs
    • Develop & optimize v2 of in demand generation & sales forecasting meetings, processes, & data
    • Support in capacity planning to determine when, what, & where investments need to be made
    • Assist in Board reporting, quarterly/annual revenue planning, & campaign & project forecasting
  • Execution:
    • Assist revenue operating cadence by providing consistent scalable data & dashboarding to key stakeholders
    • Develop set of leading indicators KPIs for key stakeholders

Required Skills & Experience: 

  • Extensive experience with including reporting across multiple objects (SFDC certifications a plus)
  • Advanced knowledge of Excel
  • Strong business acumen & project management skills, with a bias for data-informed decision-making
  • Experience successfully working cross-functionally with Finance, Marketing, Sales, Customer Success & Product
  • Passion for helping your team develop, learn, & succeed
  • High EQ, interpersonal skills, with demonstrated ability to influence & motivate
  • An understanding of marketing, sales, & customer success platforms, systems, & tools
  • The ability to independently lead projects including: scope, prioritize, & execute initiatives
  • Values-based leader

Compensation & Benefits:

The salary & variable compensation ranges provided here are just thata range! The offer that is ultimately extended is based on level of experience, skillset, certifications & education. 

  • Compensation: 50,360 - 64,700 base salary + variable compensation
  • This position includes generous time off, comprehensive benefits package, monthly tech stipend, & company-paid sabbatical at five years of service.

About Convercent

Bringing the transformative power of the cloud to the compliance & ethics industry, Convercent's award-winning SaaS solution empowers our customers to be more effective & efficient in managing their compliance efforts. With an inclination towards innovation, Convercent is helping our customers raise the standardand expectationsfor how companies safeguard their financial & reputational health. 

Hiring from a wide variety of backgrounds is important to us, because our customers & their employees come from a wide variety of backgrounds. Individuals seeking employment at Convercent are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Convercent is an equal opportunity employer & all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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