Were looking for a Salesforce Administrator to help us optimize our use of Salesforce at 1stDibs.com. This person will be responsible for the configuration, customization, & day-to-day support of our Salesforce.com CRM platform across sales, account management & service functions.

The ideal candidate will have experience working cross-functionally with stakeholders, documenting functional requirements, constructing test cases, building configuration, & deploying functionality within Salesforce. This candidate will have 2 to 4 years of experience as a Salesforce Administrator, with a solid track record of architecting & deploying Salesforce at the enterprise level.

What youll do

• Work with our Salesforce team to advance & maintain the enterprise-wide CRM implementation to accelerate delivery of innovative, high quality solutions to meet the companys needs
• Execute prioritized support requests & administrative needs of users across different departments
• Translate business requirements into working solutions using a combination of Salesforce configuration & custom development approaches
• Perform development, testing, implementation, documentation, & update tasks relating to the CRM instance & other integrated applications
• Create (design, document, build) & manage (test, deploy) custom objects, fields, formulas, validation rules, custom workflow, approval processes, & other enhancements to CRM
• Audit, uncover & resolve data quality issues
• Develop & lead training programs to ensure Salesforce capabilities are used effectively & consistently across all teams
• Work in a mature org, utilizing Sales Cloud, Service Cloud, Experience Cloud, Einstein

What youll bring

• BS in Computer Science or related field, or equivalent experience
• 2-4 years Salesforce administration experience (across sales, marketing & service functions) leading technical implementation, day-to-day operations, & long-term maintenance of Salesforce at the enterprise level
• Formal Salesforce certification Salesforce Administrator (201) and/or Developer (401)
• Strong quantitative & analytical skills
• Data experience, from data entry to data cleansing in Microsoft Excel & other tools
• A passion for problem-solving
• Proven success & complete comfort working for high growth, fast-paced, rapidly changing, team-oriented environments

Not a requirement, but a definite plus

• Experience building on the Salesforce Lightning platform
• Familiarity with SalesforceDX
• Understanding of release management processes, Git & CI/CD