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1stdibs // online marketplace for beautiful things
Sales, Full Time    New York    Posted: Wednesday, December 16, 2020
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Were looking for a Salesforce Administrator to help us optimize our use of Salesforce at This person will be responsible for the configuration, customization, & day-to-day support of our CRM platform across sales, account management & service functions.

The ideal candidate will have experience working cross-functionally with stakeholders, documenting functional requirements, constructing test cases, building configuration, & deploying functionality within Salesforce. This candidate will have 2 to 4 years of experience as a Salesforce Administrator, with a solid track record of architecting & deploying Salesforce at the enterprise level.


What youll do

  • Work with our Salesforce team to advance & maintain the enterprise-wide CRM implementation to accelerate delivery of innovative, high quality solutions to meet the companys needs
  • Execute prioritized support requests & administrative needs of users across different departments
  • Translate business requirements into working solutions using a combination of Salesforce configuration & custom development approaches
  • Perform development, testing, implementation, documentation, & update tasks relating to the CRM instance & other integrated applications
  • Create (design, document, build) & manage (test, deploy) custom objects, fields, formulas, validation rules, custom workflow, approval processes, & other enhancements to CRM
  • Audit, uncover & resolve data quality issues
  • Develop & lead training programs to ensure Salesforce capabilities are used effectively & consistently across all teams
  • Work in a mature org, utilizing Sales Cloud, Service Cloud, Experience Cloud, Einstein


What youll bring

  • BS in Computer Science or related field, or equivalent experience
  • 2-4 years Salesforce administration experience (across sales, marketing & service functions) leading technical implementation, day-to-day operations, & long-term maintenance of Salesforce at the enterprise level
  • Formal Salesforce certification Salesforce Administrator (201) and/or Developer (401)
  • Strong quantitative & analytical skills
  • Data experience, from data entry to data cleansing in Microsoft Excel & other tools
  • A passion for problem-solving
  • Proven success & complete comfort working for high growth, fast-paced, rapidly changing, team-oriented environments

Not a requirement, but a definite plus

  • Experience building on the Salesforce Lightning platform
  • Familiarity with SalesforceDX
  • Understanding of release management processes, Git & CI/CD
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