Company Description|Job Description
Visa operates the world's largest retail electronic payments network & is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value & information among financial institutions, merchants, consumers, businesses & government entities.
We offer a range of branded payment product platforms, which our financial institution clients use to develop & offer credit, charge, deferred debit, prepaid & cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants & government entities with a secure, convenient & reliable way to pay & be paid in 170 countries & territories.
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Global Strategic Initiatives is working to assess & act on multiple strategic opportunities that will have a meaningful impact at Visa. To pursue this ambition, we are looking for an experienced program leader who is passionate about solving complex problems & identifying new & innovative solutions to promote Visa's strategic goals. This program leader will work with internal resources, external resources & stakeholders, & clients to identify & prioritize opportunities for each initiative, develop program solutions, & support the execution of programs' launch & roll-out. The role will be critical to the coordinated execution of Visa's multi-work stream response to market, technology, & regulatory changes around the world.
This is a matrixed, cross-functional role so organizational savvy & strong interpersonal skills are critical. This leader will interface with multiple global teams across Visa including product groups, financial institution sales, merchant sales, Visa consulting, operations, technology, risk, analytics, marketing & corporate communications, public policy, & government relations to coordinate the build, launch, & support of new & existing policies, programs, & products. Visa is looking for individuals that are driven & have a strong orientation towards product commercialization & marketplace impact. This project leader should have a proven track record of success in fast-paced environments with demanding timelines.
For each initiative, manage a strategic roadmap to drive the creation & execution of multiple new programs & services, as well as triage additions/changes to the roadmap, as needed. Scope includes:
Be fully responsible for the development of strategic concepts, the testing of the relevant business cases, & the execution success of product development strategy, innovation launch, & commercialization
Partner with relevant areas of the organization to assess & understand the marketplace dynamics & opportunities around the initiative
Partner with finance, strategy, legal, & other functions to define pricing strategy, pricing model, & incentives approaches, as applicable
Define the business case for funding, build internal support, design the execution roadmap & establish success metrics
Collaborate with Product Management, Data Products, Global Systems, Market Leadership, & others to develop the detailed product requirements & execute the technology build (if required for the initiative)
Effectively communicate the commercialization roadmap across the organization
Establish program & work across Sales, Marketing, Risk, & Customer Support to fulfill product & launch objectives
Define, coordinate, & manage customer support strategy & execution
Be a thought leader for developing the Visa approach to the initiative, relevant business plans & overall development roadmap
Support the development of required policies & infrastructure
Develop presentations & facilitate update meetings with the senior leadership team & actively manage organizational expectations regarding product & enhancement rollouts
Build external relationship with current & future potential partners to support the initiative
Self-starter with a bias toward action & proven track record for successfully developing, building, launching, & commercializing new technology products
12+ years of experience, including at least six years of experience leading product management, project management & or management consulting
Strong interpersonal & collaboration skills to drive cross-organizational collaboration
Demonstrated thought leadership & the aptitude to think creatively & identify new ways to innovate & differentiate products with evidence of tangible business results
Passionate about what you do & fired up about the opportunity to pursue each strategic initiative with a strong sense of mission as you are working for the industry leader
Ability to inspire direct reports, where applicable, & influence those without direct management responsibility
Be a steward for talent with diverse backgrounds & skills by cultivating an inclusive environment that motivates the team to be innovative & strive for excellence
Possess a high level of professionalism & leadership skills to build business relationships, trust, & respect with business partners & suppliers
Be a strong team player who is self-motivated & has the ability to work independently at coordinating cross functional activities, obtain buy-in, & elevate issues at critical junctures appropriately
Excellent communication skills, including verbal, written, & listening; Engaging & fluent presentation skills necessary
Proven project development experience
Strong sense of urgency & experience driving to successful commercialization
Has management capabilities to ensure personal efforts are integrated & aligned with functional objectives
Strong collaboration & influence skills to effectively lead cross-functional teams to drive deliverables, projects, & engagements to completion
Take prompt, decisive action after analyzing relevant information
Ability to explain complex business & technical concepts to broad audiences in an approachable way
Comfort working closely with Engineering and/or Systems Architects required
Experience partnering with technologists using Agile or other expedited design & development methodologies preferred
Project Management certification a plus
Financial services industry knowledge is a plus, but not required
- Incumbent must make themselves available during core business hours
- This position requires the incumbent to travel for work30% of the time.
- This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.