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Vayner Media // social-first digital shop
Los Angeles    Posted: Monday, August 22, 2022
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VaynerMedia is a contemporary global creative & media agency with an expertise in driving relevance for clients & delivering impactful business results. The independently-owned agency was founded in 2009 & has offices in New York, Los Angeles, London, Singapore & Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards & The Webby Awards. It is part of the VaynerX family of companies.

We are currently looking for an Associate Director, LA Operations to help lead the Los Angeles team in a fast-paced & collaborative agency/production environment.

Who are you?

Highly organized, highly motivated, & detail-oriented, self-starter who is passionate about creating a cohesive office environment to drive success of the larger team. Someone who is all about operations, speed, flexibility, adaptability & helping to build Culture in an ever-evolving & growing office space.

The task at hand?

  • Oversee Front of House & Day Porter
  • Provide consistent onsite support to our teams & ensures a cohesive work environment
  • Work closely with leadership & communicate all office related updates
  • Manage strategic space planning to accommodate fast company growth
  • Build & maintain relationships with Building Management & Service Vendors
  • Facilities - Oversee general maintenance & upkeep of the office space, including managing facility services (HVAC, cleaning service, trash removal)
  • Coordinate repairs when office appliances/equipment are not working
  • Manage building security & access for all employees
  • Delegate basic office tasks to the LA Ops team (i.e. catering orders, conference room setup for client meetings, etc..)
  • Ensure an accurate Emergency Action Plan is in place
  • Monitor all safety equipment (fire extinguishers, first aid kits, AED cases, etc.) & ensure the office is following fire code & other safety requirements 
  • Oversee inventory of all office supplies & snacks/coffee
  • Manage parking needs & adjust as the company grows
  • New hire onboarding - work closely with our People & Experience & IT teams to ensure a seamless first week for our new hires. 
  • Culture Ambassador - Act as lead & liaison between the LA office & our larger team of culture drivers at VaynerX to help build employee morale at an individual & office-wide level through coordination of events, surprises, etc. in the office. This includes creating & managing the culture budget. We are building a community in VMLA & helping ideate, build & implement will be a key part of the role. 


  • At least 3-4 years of previous experience in office management; retail background is a huge plus
  • Excellent attention to detail
  • Great communication skills, professional & mature
  • Self-starter with a proactive approach to solving problems & establishing creative ideas
  • Great organizational skills & ability to multitask in a fast-paced setting 
  • Strong ability to partner with team leads across the office to address office concerns as needed 
  • Strong interest in mentorship & development of team members
  • Experience in event planning a plus
  • Mac & Google Apps experience a plus 
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