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Mailchimp // marketing platform for small businesses
Atlanta    Posted: Saturday, February 22, 2020
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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

We are seeking a People Operations (People Ops) Generalist to join the Mailchimp People Operations Team. As a People Ops Generalist you will be partnered & work closely with one or more People Partners (our version of HR Business Partners).

Our ideal candidate has a background in Human Resources/People Operations, supporting a variety of people-related activities & processes. At Mailchimp, we listen hard & change fast; a willingness to understand our company strategy while providing flexible approaches to business challenges is paramount. With the help of an amazing People Operations & Total Rewards team, & partnering closely with other amazing Centers of Excellence, you will help ensure employees & managers are supported & enabled. The People Ops Generalist will also play a role & be counted on to help execute the People Ops strategic roadmap in 2020 & beyond.

What you'll do here:

  • Work closely with People Partner(s) to provide support, guidance, & proactive partnership to assigned departments in a wide variety of functional areas
  • Interpret policies & processes & communicate impact of these to managers & employees
  • Perform professional level human resources work & carry out responsibilities in one or more functional areas, such as employee relations, performance management, compensation, training & development, diversity, equity & inclusion, & HR research
  • Carry out administrative work involving the human resources functions & maintain related records
  • Work cross-functionally on existing & new projects, ensuring that programs are carried out in accordance with Mailchimps policies & procedures
  • Analyze & provide advice to manager on methods & approaches to resolve employee issues, concerns, & general questions; escalate & partner closely with Center of Excellence team members, People Partners, & People team leadership as necessary
  • May conduct research to determine the effectiveness of HR programs & policies
  • May develop & propose recommendations to programs & processes to improve the effectiveness of human resources & operations
  • Support employee relations efforts & conversations
  • Provide other human resources services or support as needed

We'd love to hear from you if you have:

  • 2-4 years HR experience
  • Moderate to advanced understanding of all HR functional areas
  • Strong ability to prioritize multiple tasks in a high-demand & ever-changing environment while demonstrating flexibility, professionalism, & good judgment
  • Workday experience preferred
  • Experience using G Suite products preferred
  • Experience partnering across Centers of Excellence & working on cross-functional projects
  • Fantastic interpersonal communication skills; experience & comfort interfacing with all levels of an organization
  • Experience navigating complex situations & recommending & influencing successful solutions
  • Experience using data to recommend thoughtful solutions
  • Experience working on cross-functional projects that support large organizational initiatives & executing on successful change management
  • A high level of empathy & a passion for teamwork & the desire to contribute positively to the employment experience of over 1,200 employees

Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed.If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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