Founded in 2010, CLEARs mission is to create frictionless experiences. With more than 10+ million members & hundreds of partners across the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, & more seamless. Since day one, CLEAR has been committed to privacy done right. Members are always in control of their own information, & we never sell member data.

CLEARs global network of workplaces are a manifestation of our culture & our core values. They enable our indefatigable spirit & support our great people to achieve great things. This role is charged with developing differentiated & exciting workplaces, creating frictionless experiences for our employees & our guests, & will inspire the team that partners with our leaders to increase productivity, effectiveness, & results.

What You Will Do:

Workplace Operations 

• Lead the Workplace Operations team consisting of office managers, receptionists, & other critical office roles & functions, including vendor partners & building service teams, across CLEARs network of global sites
• Create & maintain the overall workplace services strategy & operating model, establishing the necessary processes & procedures to ensure effective & efficient day-to-day operations of each of our workplaces  
• Partner with cross functional team members to maintain an understanding of CLEARs strategy & growth projections & translate needs into future workplace requirements
• Work closely with the finance team to create & effectively manage annual site budgets based upon specific site needs & workforce projections 
• Ensure the successful execution of each office managers core responsibilities, & drive continuous operational improvement in partnership with executive site sponsors & site leadership

Executive Partnership 

• Lead team of executive assistants & support their development & performance through continued coaching & feedback 
• Create alignment on executive assistant responsibilities & ensure the expectations & needs of their executive partners are being met successfully 
• Develop & maintain the executive assistant processes & standards; ensure continued executive partner coverage & support
• Lead the team in planning & executing large scale meetings & events

Who You Are:

• 10+ years experience in office operations and/or facilities management, including experience in budget management, contract negotiations, relationship management, & event planning
• Demonstrated experience leading & developing large teams 
• Proactive customer / client service mindset & high service standards 
• Strong operations & process orientation & organizational skills; passion for continuous improvement
• Creative problem solver & decision maker
• Excellent written & verbal communication skills

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