Role: SHIPPING SUPERVISOR
Location: Newark NJ
Reports to: SHIPPING MANAGER
Come see whats cookin at HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.
The Shipping Area Manager oversees the day-to-day operations within the functional areas of receiving, shipping, storage / distribution of goods, & logistics. The Shipping Area Manager coordinates activities & provides coaching & guidance to workers in the quality team. The Shipping Area Manager works alongside & with the team, stepping in as needed to ensure maximum productivity. The Area Manager receives direction from Management & carries out instructions based on given guidelines. The Area Manager is responsible for following & enforcing all safety, GMP & SQF policies/procedures, as well as adherence to PPE/hygiene policies. The Shipping Area Manager is required to be certified in operating all material handling equipment as needed by location.
You will ...
Respectfully communicate with all employees & leads.
Supervise a team of 10-15 employees & ensure efficient & safe operations of shipping activities
Develop your team by ensuring proper training, day - to- day coaching, & certifications are completed
Communicate daily with carriers to ensure on time compliance
Plan & assign work of subordinates
Provide all employees with necessary tools, proper training & corrective direction
Occasionally required to communicate with other departments within the distribution center in order to collaborate & solve problems.
Maintain discipline, morale & harmonious relations among subordinates.
Investigate & adjust personnel problems within area of responsibility.
Respectfully support & follow direction from management & completes tasks with minimum supervision.
Train new employees on standard operating procedures
Responsible for upkeep of equipment including reporting defective equipment to management.
Maintains the work area in a clean & orderly condition & follows prescribed safety regulations.
Update data in the computer system; must be able to use a computer & type/data entry using computer programs (Microsoft Office, Google Sheets).
Provide coaching & development to shift hourly associates.
Provide all employees with necessary tools, proper training & corrective direction.
Report information & update managers throughout every shift with knowledge of that days production.
Resolve employee issues through appropriate problem resolution.
Check & respond to emails in a timely manner.
Balance quality, productivity, cost, safety & morale to achieve positive results in all areas.
Work to continuously improve processes.
Manage departmental performance measures, including visual controls & provides regular progress reports to shipping during the shift.
Submit paperwork at the end of the shift.
Conduct daily shift meetings & safety meetings with employees.
Conduct interviews for nonexempt shifts within the department.
Perform accident investigations.
Manage department priorities as situations arise.
Track absenteeism & timekeeping daily.
Perform accident investigations & notify management as appropriate
Leadership: Able to train & develop a large group of employees & manage multiple production lines
A problem solver
Able speak to employees with tact & diplomacy
Able to multitask: tracking/monitoring production & maintaining productivity
Computer literate to input information into the computer
Able to take direction & relay information to employees
Comfortability in being exposed to cool and/or cold environment (10 - 40)
At a minimum, you have...
Required: High School Diploma or GED or related work experience
Preferred: At least 1-3 years of supervisory experience in a production environment
Intermediate computer skills requirement data analysis/creation, Microsoft office & Google Sheets, Email.