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TheSkimm // daily newsletter
 
New York City    Posted: Saturday, April 17, 2021
 
   
 
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JOB DETAILS
 

ABOUT THE TEAM AND ROLE

theSkimms Data & Analytics team provides robust measurement & actionable insights on our growing membership base. We partner closely with product, engineering, & marketing teams to build innovative products, understand customer demand signals, & measure growth & engagement. 

As our company grows, were seeking a Consumer Insights Research Associate to join our team. This newly created position will report to our Consumer Insights Manager. 

As a Consumer Insights Research Associate, you will work with the Data & Analytics Team to build empathy & understanding for our users across the company. We are passionate about understanding our users, & strive to learn everything we can about their goals & needs, attitudes & emotions, interests & behaviors. Your contribution to User Research will impact Skimmrs each day by delivering insights that improve our content, product, marketing, & sales strategies. Initiatives will entail supporting & empowering cross-functional teams with well-reported research.

WHAT YOU'LL BE DOING

  • Draft, program, & administer questionnaires & surveys
  • Manage participant recruiting & onboarding for usability testing, user interviews, & focus groups
  • Qualitative data analysis/synthesis
  • Basic user testing analyses
  • Draft findings, recommendations, & reports based on user research
  • Collaborate with stakeholders across the organization to determine research needs
  • Advocate research findings to diverse audiences through written & oral presentations
  • Note taking & data capture
  • Highlight-video creation
  • Participate in the Data teams weekly planning meetings

WHAT WERE LOOKING FOR

  • 1-2 years of working in Design Research, UX Research, or Consumer Insights
  • Enthusiasm for UX Research / Consumer Insights, & excitement to learn from a team with diverse experience
  • Comfortable leading user interviews & observations, writing surveys, & crafting unmoderated usability tests
  • Strong communication, project management, analytical, & presentation skills
  • You can distill & explain actionable insights from your research clearly to a variety of audiences
  • Passionate about ensuring the voice of the customer is well understood throughout the company
  • Able to work independently, & ask for support & feedback when needed
  • You are familiar with relevant tools like Qualtrics, usertesting.com, GoToMeeting, & CRM systems like SailThru
  • Basic knowledge of SQL
  • B.A. or higher in Human-Computer Interaction, Psychology, Cognitive Human Factors, or related field

WHAT WE OFFER

  • Comprehensive insurance plans, commuter benefits & 401(k) starting on your first day
  • Competitive salary & equity packages
  • Flexible vacation policy & generous holiday observances
  • One Medical Membership
  • Gym membership reimbursement
  • Complimentary access to theSkimms growing suite of membership products 
  • The opportunity to be part of a values-driven, hardworking & diverse group of people building a membership company that makes it easier to live smarter

ABOUT THESKIMM

theSkimm is a membership company dedicated to helping millennial women live smarter lives. By seamlessly integrating into our members existing routines, we've become a trusted brand to more than 12 million people. We're fundamentally changing the way our members consume news, consider products or services, & take action on important things happening in their lives. Our flagship product, the Daily Skimm, is still the fastest growing email newsletter on the market, & we've grown our product suite to fit into other routines at home, work, & on-the-go. theSkimm App debuted at #1 in News in iTunes, our podcast "Skimm'd from The Couch" reached #1 in Apple Podcasts within hours of launching, & more than 200,000 people voted with us in the 2018 midterm elections.

As theSkimm grows, we're committed to helping our members tackle big decision-making moments in life by giving them the information they need to make informed & empowered choices whether that be in civic engagement, finance, career, health, & more. Founded in 2012 by two friends on a couch, we've since grown to over 100 employees based in NYC. We are passionate. We are a TEAM. We work hard, but we know when to take a break to enjoy each other's company. Our products help people live smarter lives & we're building a brand trusted by millions of female millennials across the country. Join us!

This is a full-time role based in New York, NY.

 
 
 
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