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WeWork is transforming buildings into beautiful, collaborative workspaces for creators.
Product, Full Time    New York    Posted: Tuesday, November 27, 2018
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A strategically important part of our charter is to build experiences to enable the growth of our members within WeWork. This is a new product area & while there are many things we can do, the full strategy & roadmap is a green field. As a Senior Product Manager, Account Management you will be a part of creating this roadmap alongside another PM & the Product Director. We will be creating a Member Account Portal alongside developing a Member Growth Strategy. The successful candidate must have exceptional problem solving skills, strong business judgment, & demonstrated leadership experience on initiatives that involve multiple cross-functional teams. We are looking for a seasoned manager with proven ability to execute both strategically & tactically.

  • Work with Leadership Team to create the vision & strategy for a completely new Product Area, building the story & generating Stakeholder buy-in
  • Develop roadmap & vision that enables Members to grow alongside WeWork, with a focus on creating a portal that drives self-serve opportunities
  • Recruit a new team including engineers, data, design & an Associate PM to drive the vision
  • Own the roadmap & product performance through defining & tracking success metrics, alongside optimizing projects post-launch
  • Collaborate across multiple cross-functional groups throughout the business, including marketing, engineering, design, revenue optimization, sales, enterprise to define & build market leading products
  • Communicate effectively with stakeholders to drive projects,fully understand their needs & escalate concerns
  • Work directly with engineering & design to ensure our products exceed standards of quality & reflect WeWorks brand
  • Operate a cross-functional unit in an agile setting, with well-defined sprints, clear product backlogs, & forward-looking plans that align to your mission & success metrics


  • 7+ years of experience delivering consumer-facing products
  • 3+ years managing & growing Product Managers
  • Strong experience developing product vision & strategy, working closely with organizational leadership to prioritize roadmap
  • Experience through multiple complete product development cycles; possesses superior analytical abilities & product judgment
  • Experience within delivering products & services for enterprise organizations
  • Excellent listening, writing skills & very strong technical competency are essential

WeWork Mission

WeWork is the platform for creators, providing hundreds of thousands of members around the world with space, community, & services that enable them to do what they love & create their life's work. Our mission is to create a world where people work to make a life, not just a living, & our own team members are central to that goal.

Mission Outline

The mission of Product Offerings & Growth is to deliver technology that powers the growth of our core businesses, by providing the right products to the right people at the right price at the right time. Product Offerings & Growth covers the the entire journey of a member, from their first interaction with our website or a salesperson, all the way through providing the right account visibility & flexibility so they stay a member for life & grow with us. This role is specific to enabling our existing Members to grow within WeWork

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