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Vacasa // vacation rental management
Bethany Beach, DE    Posted: Thursday, December 12, 2019
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Why Vacasa

We started with just one home & an idea: to bring homeowners & renters together with smart technology & caring local teams. Today, were the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Youll fit right in here if youre curious, entrepreneurial, & thrive in a rapid-growth environment.

Why Housekeeping at Vacasa

We take pride in our work, knowing our tireless efforts provide peace of mind. Were the vacation heroesgiving guests a spotless first impression & setting the tone for an unforgettable experience. With us, youre more than just a housekeeper, youre a keeper of the house.

What were looking for

This position assists the Laundry Manager with the supervision & training of Housekeepers & Laundry Attendants, ensuring employees focus on providing quality service according to company standards. It also assists with coordinating & overseeing the production of the laundry department, including productivity & processes of employees.

What youll do

  • Assist with training & coordinating the hourly cleaners & laundry attendants. Aid in giving directions to ensure work orders, cleaning assignments & laundry is completed efficiently by the end of the day.
  • Support Laundry Manager in motivating, directing, coaching & setting a positive example for all employees within the department.
  • Assist in monitoring the sorting, washing, drying, folding & storing of all linen. Help oversee the operation of all Laundry equipment & vehicles.
  • Complete work orders & customer requests in a timely manner to ensure customers receive "Count on Me" service. Aid laundry manager in investigating & resolving guest complaints of unsatisfactory work or linen shortages as a preventative measure.
  • Perform quality assurance checks to ensure standards are being followed such as inspecting the cleanliness of units daily.
  • Develop & maintain positive working relationships with others. Communicate, listen & respond appropriately to the views & concerns of other employees & customers.
  • Contribute to the inventory of laundry & cleaning supplies. Safe guard against misuse & theft. Instruct staff on the dangers & warnings associated with chemical use & how they use them. Sort & count articles to verify quantities
  • Assist in driving employees to & from their units in a company vehicle

The skills you'll need

  • Weekend availability is required
  • High School diploma or equivalent required
  • Prior housekeeping or laundry experience preferred. Knowledge of cleaning equipment, methods & chemicals preferred.
  • 1 year supervisory experience required
  • Job requires to lift up to 50lbs throughout the day
  • Valid Drivers License Required
  • Must be able to work in the evenings,weekends, holidays & overtime
  • Must be able to be on your feet for long periods of time
  • Reliable, consistent transportation
  • Driving inclement weather conditions as required
  • Availability to work Sunday through Saturday, early mornings & evenings as needed.
  • Ability to work well under pressure in a fast-paced environment
  • Lead by example while embodying our company values
  • Highly responsive & reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred although we can teach you the Vacasa standard
  • Ability to stand, sit, & walk for an extended period of time
  • Reach overhead & below the waist
  • Push, pull, & lift less than or equal to 20 pounds
  • Bend, stoop, squat, kneel, & twist
  • Adhere to all company policies & procedures
  • Comfortable working with iPhones, computers & the internet/email


  • $14 per hour

What youll get

  • Health/Dental/Vision Insurances, based on hours worked
  • 401k Retirement Savings Plan with up to a 6% company match
  • Employee Assistance Programs
  • Vacation Time
  • Paid Sick Leave
  • Employee discounts
  • All of the equipment youll need to be successful
  • Smart Phone
  • Great colleagues & culture
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