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SurveyMonkey // online survey platform
 
Marketing, Full Time    San Mateo, CA/Portland, OR/Seattle, WA/New York City/US - Remote    Posted: Monday, May 09, 2022
 
   
 
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JOB DETAILS
 

What we're looking for

Momentive Together (Momentive's Diversity/Social Impact Team) is seeking a Communications Program Manager to drive worldwide communications planning & execution for the Office of the Chief Diversity & Social Impact Officer. You will report directly to the Chief Diversity & Social Impact Officer. You will act as the communication lead for the Momentive Together team to ensure Executive Comms plans, roadmaps, & messaging are aligned with Corporate Communications, Diversity, Social Impact, & Public Policy programmatic Comms plans both internally & externally.

You will oversee Momentive's responses to key DEI & Social Impact external landscape issues that arise throughout the year. You'll work in direct partnership with the leaders of Public Policy & Corporate Communications to address any key messages. You will have responsibility for managing our external messaging rubric that helps the organization determine its path forward for DEI & Social Impact messaging. You will also work with our Employee Resources Groups (ERGs) & Diversity Impact & Inclusion Groups (DIIGs) on their messaging for their actions & awareness months.

You will

  • Plan, project-manage, write & edit communications coming from the Chief Diversity & Social Impact Officer, including all messaging (internal & external) for presentations, emails, videos, & other communications on behalf of Momentive Together team.
  • Consult & advise Momentive Together team members on communications & work with key partners to deliver program objectives, map & engage with key partners to develop the horizon of potential incidents, & build trust.
  • Maintain & review the list of potential activities/incidents that may trigger the need for a response, determine response recommendations, analyze incidents over time, & maintain incident logs of reviewed & projected incidents.
  • Manage relationships with external creative vendors contracted to execute external executive communications, driving alignment & approvals
  • Ensure key comms metrics are set & performance data collected, understood, & acted upon appropriately.

You have

  • 4+ years of relevant experience or equivalent
  • Experience planning for, project managing, & executing crisis communications in rapidly evolving situations
  • Experience working with marginalized communities
  • Experience planning multi-channel communications, including the ability to write program & project briefs, create comms timelines & milestones, & bring stakeholders along with timely updates
  • Experience in strategic planning in anticipating issues in the DEI & Social Impact environment that could impact operations & employees' experience

Who we are & what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity & technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, & its brand & market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, & product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

Momentive is a place where the curious come to grow & shape what's next. By embedding inclusion into our processes, policies, benefits, & culture for our 1,600+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel.

We've won multiple Culture & Employee awards, including Comparably's Best Workplace for Women & Diversity, & received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, our annual holiday refresh, retirement benefits, & Take 4 sabbaticals.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer & is committed to providing a workplace free from harassment & discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, & the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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