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Moda Operandi // luxury retailer for runway collections
Headquarters New York City    Posted: Tuesday, June 11, 2019
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Senior Manager, Business Insights Analytics -With plenty of projects coming down the pipeline & our team growing everyday, it is a great time to join Moda. In this role you would be -Building & coaching a team of analysts focused on all aspects of our business.Set the vision & defining what success looks like for an Insights & Analytics team.Leverage our data to help drive strategic decision including understanding consumer pain points & opportunities for growth.Partnering cross company to determine how you can support stakeholders in making data & insights-driven decisions.

What Youll Do

  • Oversee all analytics & work with our multiple business teams, including customer life-cycle marketing, customer lifetime value, customer segmentation, customer behaviors & user flow
  • Actively adapt our analytics roadmap to the changing needs of the business & delegate work accordingly
  • Oversee customer insights including NPS, brand awareness, etc
  • Grow, manage, & support your team
  • Help our business teams define KPIs & set the strategy / vision for how data will be captured, shared, & leveraged internally with other teams
  • Identify key business challenges & develop insights & recommendations to address them.
  • Lead qualitative & quantitative analysis of market trends & competitive landscape to highlight improvements, growth opportunities & new markets.
  • Develops strategic plans to ensure successful implementation of action plans & objectives where analysis of situations or data requires an in-depth knowledge of the company, competitive environment, & technology
  • Be the internal facing lead for the insights & analytics team, building partnerships with other teams & challenging their assumptions with data

What You Should Have

  • Has 5-7 years of experience in an analytical insights role
  • Strong communication skills -
  • Ability to break down complex problems into actionable steps, transform complex data sets into simple visuals & dashboards for analytical & non-analytical teammates, & keep the big picture in view
  • Superb communication of concepts & ideas to stakeholders at all levels including C-level executives
  • Can create compelling presentations in PowerPoint / Keynote
  • Appreciates the value of quantitative AND qualitative data
  • Can build a slick Excel model without touching the mouse
  • Is an expert with business intelligence tools, such as Looker
  • Strong SQL skills, R or Python a plus
  • Lets the numbers define the narrative rather than finding numbers to support a narrative - focused on finding the right answer even if it means being proven wrong
  • Ideally has qualitative insights experience & research practices
  • Ability to work in an ambiguous environment. You are a fundamental building block to a growing organization
  • Success in an entrepreneurial environment & ability to manage & execute multiple priorities at a fast-paced company while operating independently with minimal supervision
  • Know how to inspire, motivate & support a team to get things done
  • Willingness to roll up your sleeves & do whats necessary

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve.

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