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BetterCloud // SaaS ops mgmt platform
 
New York    Posted: Wednesday, November 06, 2019
 
   
 
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JOB DETAILS
 

BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, & enforce management & security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, & fully automating policy enforcement.

We are a high-energy, high-growth product company & as we grow, so does our office footprint! BetterCloud is looking for a Director of Facilities who will oversee every aspect of our office space -- from proactively identifying the needs of our growing team & overseeing office space build out (in ATL & SF) to daily office operations & maintenance -- to ensure our office space supports employee productivity & fosters community & wellness across our talented & dedicated team. The day-to-day security, safety, & appearance of our office locations will rest securely on your shoulders.

The Director of Facilities manages relationships with external vendors & organizes internal committees for decision making, all with a keen eye for creating & managing detailed projects & multiple moving pieces. As a member of the People & Culture team, the ideal candidate must be a good listener & problem-solver with a strong customer-service orientation. The role reports to the Chief Financial Officer located in New York City. If you thrive in an exciting & evolving environment, you'll play a critical part in scaling our team.

This role can sit in either New York or Atlanta.

Requirements

  • 8+ years experience in facilities management and/or construction with a record of results
  • Minimum 3 years hands-on experience managing a team with variable skills/capabilities
  • Strong decision-making skills & the ability to meet aggressive deadlines with little supervision
  • Ability to effectively & succinctly communicate complex processes & recommendations to senior executives
  • Outstanding organizational & follow-through skills; meticulous attention to detail is a must
  • Prior success delivering projects on time & within budget--and you've worked with contractors, vendors & architects to build out office space
  • Ability to work in fast-paced environments & creative problem solving
  • Excellent verbal & written communication skills
  • Prior experience utilizing GSuite & other SaaS tools

Responsibilities

  • New office space: Oversee new office build outs from design to move in, ensuring it positively shapes our culture, productivity, wellness & collaboration
  • Identify & manage contractors, architects, engineers; manage RFPs & bids; negotiate contracts; review & approve materials & quotes
  • Gather requirements from all stakeholders to ensure the office meets the needs of the business, balance competing priorities, find creative solutions & communicate with all stakeholders
  • Oversee all facilities documentation, including contracts, warranties, tracking, etc.
  • Manage & track facilities & office buildout budgets
  • Maintain brand standards & aesthetics of the space
  • Existing office operations: Shepherd facilities team who manages daily office operations including front desk operations, vendor relationships, food programming, deliveries, company events & office support.
  • Maintain all maintenance contracts, including fire alarms, HVAC, etc.
  • Provide security education & awareness, conducts security briefings, & participate in self inspections & audits
  • Support with strategic planning aimed at developing better services for our people
  • Assist in the creation of guidelines & procedures to improve efficiencies for security, facilities, mailroom & internal events operations
  • Work closely with internal teams in the management of all in-house & third-party events; including the scheduling, set-up & building support requirements for these events
  • Manage space planning, including working with departments/teams to understand growth & attrition rates, manage re-stacks & evaluation of storage needs

Compensation | Benefits

  • Career growth opportunities
  • Competitive salary
  • Full benefits package
  • Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

 
 
 
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