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Capsule // pharmacy delivery
New York City    Posted: Friday, February 12, 2021
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About Us:

Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant experience, & technology that enables customized outcomes for doctors, hospitals, insurers, & manufacturers. Our team makes the same promise to each other as the one weve made to our customers, doctors, & partners: everybody needs some looking after sometimes. Capsule has raised over $250 million from the best consumer internet & healthcare investors in the world.

Our values are: everybody needs some looking after sometimes & winning together. People succeed in our culture when they are energized to accomplish ambitious goals & push themselves & those around them to be better. We work hard to teach & share our successes to help others be successful. We anticipate our teammates needs & communicate early & often, using the input of our peers to operate both fast & right. We have tremendous ambitions & have a lot of fun pursuing them if that excites you, we would love to have you join us. 

About the Role:

As a Pharmacy Technician- Prep&Fill, you will work at the frontlines of Capsules mission to build a better, nicer, kinder, smarter pharmacy to make life simpler & healthier for everyone. You will serve as an integral part of the pharmacy fulfillment team by preparing & filling prescriptions while working productively & efficiently to ensure a delightful customer experience.

What Youll Do:

  • Prepare prescription orders by pulling appropriate prescription drugs from inventory, complete appropriate filling procedure, & packaging as necessary.
  • Work with speed & accuracy to deliver business goals.
  • Maintaining the flow & organization of prescriptions throughout the pharmacy.
  • Work with pharmacists per work instructions, follow workflows & procedures, with knowledge of NYS laws & regulations.
  • Use multiple computer systems to fulfill prescription orders.
  • Utilize the best method for product packing & delivery based on standard procedures to include type of packaging, unique conditions (i.e. refrigeration), etc. to ensure safe & secure delivery.
  • Maintain various machines & equipment (e.g. pharmacy automation cabinet).
  • Comply with local, state, & federal laws, regulations, & policies pertaining to the fulfillment of prescription medications.
  • Partner with cross-functional teams to ensure the appropriate fulfillment of prescription orders.
  • Participate in department continuous improvement efforts.
  • Perform additional duties as assigned.


  • You have a High School Diploma / GED.
  • You have 6+ months of experience as a pharmacy technician or in a fulfillment role.
  • You are proficient with a computer & Windows PC applications & are able to navigate & learn new & complex computer system applications.
  • Familiarity with general pharmacy terminology a plus (SIG codes, brand & generic names of medications.
  • Capable of standing for long periods of time & able to lift & carry up to 5lbs for the duration of your shift.

About You:

  • You take pride in enabling the best work of others on the team. You think ahead to anticipate the needs of your teammates & you give & get all the facts making it easy for others to make decisions.
  • You drive results in a way that makes everyone better. You accomplish ambitious objectives while uplifting the team around you. You're a magnet for team members looking to get better & be successful.
  • You work hard & want to have fun while you do so. You celebrate wins & remember to enjoy the journey as we build something iconic.
  • You can work both fast & right & don't view them as trade-offs. You understand when things require precision & accuracy & where 80% gets you to the desired outcome.
  • You thrive on being pushed & challenged. You communicate effectively both in written form & live / on your feet - you are not fazed by tough questions in the moment. 
  • You strike the right balance between putting enough work in to share something, but not going off into a corner for weeks at a time to polish something to perfection.
  • You operate like an owner & expect others to as well. You take personal responsibility & value personal responsibility in others. 
  • You check your ego at the door. You are interested in finding the right answer vs. always having the right answer. 

Bonus Points:

  • PTCB certification

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, & believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity & expression, national origin, religion, disability, & veteran status.

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