We are looking to hire a passionate & energetic Customer Onboarding Manager to join our Customer Success team in NYC. Your job is to manage the Bluecore onboarding process for our newest customers as well as coordinate services for our existing customers as they transition from their existing email service provider to Bluecore's platform.
This is an integral role at Bluecore as you empower our customers to create their own email marketing campaigns & set them up for success. Your energy & enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers & is resourceful & tenacious.
As a Customer Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables & is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics & customer satisfaction. Are you up for the challenge?