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Peloton // connected indoor fitness cycles
New York City    Posted: Thursday, September 23, 2021
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About the Role:

Peloton is seeking a new addition to our Apparel Planning & Operations team. The Apparel Retail Operations Coordinator will report into the Sr. Manager, Apparel Global Retail Operations and  partner with the regional Planners, Logistics, Visual Merchandising teams, & the greater Retail teams to drive Apparel operational excellence across all retails stores. 

This individual will be responsible for supporting in the execution & documentation of standard/streamlined Apparel operational programs, policies, & new initiatives across retail stores, localizing where needed. They will also support day-to-day Retail activities ranging from developing standardized operating procedures to enforcing store compliance.  This an exciting opportunity for someone who is looking to learn & support a fast growing apparel retail business.


  • Responsible for supporting the development & documentation Apparel operational policies that benefit both customers & team members
  • Ensure operational efficiency through enforcement of simplified store processes that minimizes opportunity for human error & improves store compliance
  • Support the roll out of new system & technology initiatives (i.e. SAP transition, RFID implementation)
  • Track & share timelines with the Apparel team for store openings, closures, refits & remodel projects in conjunction with the Retail Ops & Store Development teams
  • Apparel lead to ensure store teams adhere & are compliant with policies & procedures
  • Partner with Logistics to track shipments to stores & troubleshoot any outstanding issues
  • Support Inventory Management to ensure retail teams are complying with inventory receiving, RTW, & replenishment policies
  • Ensure successful collection launches & promotional periods by managing & maintaining coupon codes, adding & removing products to point of sale, & communicating with stores
  • Order consumable supplies & liaise with the Procurement team
  • Provide insights into weekly retail performance KPIs to supplement weekly Apparel reporting in retail stores


  • Bachelors Degree
  • 1-3 years of retail operations or relevant experience
  • Highly organized with impeccable attention to detail
  • Strong communication & written skills 
  • Previous Apparel experience is a plus
  • Experience working with ERP systems such as Netsuite & SAP is a plus
  • Previous experience supporting international expansion is a plus
  • A high degree of motivation to be proactive & go above & beyond the task at hand
  • Ability to work in a fast-past & lean environment that is prone to change
  • Creative problem solver with experience working collaboratively with cross-functional stakeholders to improve existing processes
  • Previous start-up experience is a plus


Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, & streaming technology, we create digital fitness & wellness content & products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce & inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice & inequity in our world, & to promote health & wellbeing for all, from the inside out.
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