Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted & transparent automotive marketplace where its easy to find great deals from top-rated dealers.
Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data & its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms & innovative data analytics, we provide unbiased validation on pricing, dealer reputation & vehicle history.
The Sales Account Manager will focus on maintaining & expanding CarGurus existing customer base in Quebec through the analysis of performance data, re-negotiation of subscription rates, prospecting of potential up-sell & cross-sell opportunities, & mitigation of customer churn. Additionally, Sales Account Managers are responsible for active account management including, but not limited to, addressing & resolving all issues that customers may encounter with their subscriptions. Traveling into the market (Canada) may be required on an ad-hoc basis, for marketing events, & or important client meeting(s). As a seasoned sales professional, it is critical that candidates be persuasive & self-motivated, as they will be expected to manage their own time, set priorities, forecast their pipelines, & meet monthly goals.
CarGurus growing customer base will have various concerns & questions about CarGurus, so candidates will need to employ routine customer service skills, be able to listen & respond to dealers, & resolve all issues in a timely manner. In this role, candidates must also be comfortable conveying issues to the larger CarGurus organization. As such, candidates must bring strong analytical thinking, presentation, & problem-solving skills.
Who You Are:
-2-5 years of sales experience in a closing role
-Strong sense of customer service
-Sales pipeline forecasting experience a plus
-Good organizational & problem-solving abilities
-Able to adapt to change within a rapidly evolving business environment
-Strong internal motivation
-Industry experience a plus
At the core of our company culture is a spirit of innovation, curiosity & collaboration. True to our start-up roots, were nimble, flexible & hardworking. We have a great respect for testing & learning & a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball & ping pong are played often. Now a publicly-traded company, were as committed as ever to cultivating the culture that got us here.
In addition to the US, CarGurus operates sites in Canada, the UK & Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI & Dublin, Ireland. If youd like to learn more, please visit our careers page.