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Sales, Full Time    Sandy, San Francisco or New York    Posted: Monday, December 24, 2018
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About the Position: Account Manager
Peek is seeking an experienced Account Manager to join our consumer marketplace team. You will be responsible for developing relationships with some of the largest attractions suppliers in the world, convincing them to list their activities inventory on, & optimizing their offerings for our marketplace. The ideal candidate for this role possesses a unique mix of sales, negotiation & relationship management skills as well as an appreciation for more technical elements like navigating our Peek Pro SaaS platform or reviewing net rate sheets. If you get excited about managing the end-to-end relationship lifecycle for all current & prospective attractions supplier partnerships than this could be the role for you! This position will report to the VP of Marketing & VP of Sales, with extensive cross-functional interaction.

Key Responsibilities

  • Cultivate & manage hundreds of senior relationships with major attractions suppliers, managing prospects through the deal pipeline, from initial sales/outreach to negotiating net rate sheets
  • Success is measured by the number of new attractions added to & maintained on
  • Prepare compelling presentations & pitch commercial proposals to executive level decision makers
  • Oversee all aspects of supplier contracting, including prioritization, assessing strategic fit, redlining contracts & assisting in negotiating terms
  • Work with cross-functional teams in engineering, product, marketing, operations, legal & finance in order to ensure alignment on relationship terms
  • Engage in ongoing management of high priority established supplier relationships, & maintain accountability for the health of the partnerships
  • Attend industry conferences & trade shows, build relationships with destination marketing organizations (DMOs) & convention & visitor bureaus (CVBs) & regularly attend industry networking events outside of traditional office hours
  • Work with content team to review pricing, availability & content for quality & accuracy
  • Review operator sales performance & leverage supplier relationships to maximize revenue from their products
  • Drive excitement amongst supplier relationships about upcoming marketing initiatives
  • Collaborate with marketing to promote attractions products & broader destination content
  • Provide training & assistance to suppliers as needed, including customer support, finance/payments & other admin matters
  • Demonstrate strong leadership through robust execution of projects & initiatives

Desired Skills & Experience

  • Bachelor's degree or equivalent
  • 2-4+ years of sales and/or account management experience, ideally at an online marketplace
  • Prior experience in the tours & activities industry highly desired
  • Demonstrated entrepreneurial mindset: enjoys the challenge of a fast-paced, complex startup environment
  • Strong negotiating skills; experience crafting deals & developing business relationships that improve company performance
  • Excellent communications & pitching skills
  • Familiarity with ROI analysis & how to prioritize one opportunity vs. another
  • Very organized with impeccable attention to detail & relentless follow-through
  • Proactive & able to work autonomously when necessary
  • Process-oriented, enjoys coordinating work between multiple parties
  • Able to organize multiple priorities simultaneously & still consistently meet deadlines
  • Strong analytical skills with proficiency in Excel, & online content management systems
  • Willing to travel occasionally
  • A passion for the travel industry!

Note: Candidate ideally based in Salt Lake City but San Francisco or New York will be considered.

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