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As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The primary purpose of this position is to procure software services, hardware & guide our internal business partners through the procurement process while ensuring adherence to compliance regulations in accordance with Global Sourcing & Procurement policies & procedures.

Essential Functions:

  • Creates, writes, negotiates & reviews hardware & software licensing contracts. Works with internal business partners to establish agreements that reflect the interests of the company.
  • Must have a solid understanding of web technology.
  • Works with legal counsel to assist with negotiation of legal terms & conditions of the contracts.
  • Ensures contract performance & rewrites or amends as necessary.
  • Work directly with suppliers/vendors to obtain materials/products/services through preparation & administration of Statements of Work/Quotes to validate favorable terms on quality, delivery & price & ensure end-user needs are met on a consistent basis
  • Participate in supplier selection & moderately complex contract negotiations, involving Legal & other departments as necessary, to achieve favorable terms on quality, delivery & price, ensure end-user needs are met & deliver cost savings.
  • Work with internal customer groups to help establish specifications & validate pricing & terms
  • Interacts with Legal & other company departments & agencies to analyze risks associated with agreements & develop language to minimize exposure whenever needed.
  • Reviews & approves contracts in accordance to company terms & conditions
  • Manage internal customer & stakeholders
  • Coordinate with internal customers & category managers to assist in sourcing initiatives
  • Interact with vendors & internal customers to resolve transactional issues on a daily basis
  • Coordinate signature requirements, both internal & with Visa suppliers
  • Address inquiries on order status of products & services
  • Resolve discrepancies related to procurement issues
  • Deliver support to internal customers over the phone & via email in an effective & efficient manner
  • Troubleshoot internal customer issues regarding the services provided by Procurement Operations
  • Document the problem & provide appropriate follow up to meet internal customer service levels
  • Respond to queries from Internal Customers
  • Process purchase requisitions & update existing purchase order as requested by business partners


  • 2 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)


  • Bachelor's Degree
  • 3+ years as a sourcing and/or procurement professional, preferably with a major financial institution or payment card company
  • Must have a solid understanding of web technology
  • Knowledgeable of Procurement policies & procedures & their application to the processing of purchasing transactions (e.g. processing purchase requisitions, processing purchase orders, modifying purchase orders, executing bidding for transactions). 3+ years of procurement experience in shared services or centralized procurement operations center
  • Experience in negotiating & drafting low to moderately complex contracts (i.e. Statements of Work, Master Agreements, SaaS & SLSAs)
  • Proven track record of successfully executing multiple types of transactions simultaneously
  • Excellent written, oral & presentation skills & an ability to synthesize information & make clear, concise recommendations on course of action
  • Experience in negotiating & drafting low to moderately complex contracts (i.e. Statements of Work, Master Agreements, SaaS & SLSAs)
  • Knowledgeable about contract terms & conditions
  • Experience managing internal & external customers & users. Strong relationship management skills & ability to influence at a mid-management level both internally & externally
  • High level of self-motivation & initiative, & ability to operate as an effective team player
  • Understanding of process mapping & continuous improvement methodologies.
  • Proficiency in purchasing systems & organizational interfaces (including, iProcurement, Ariba, DocuSign, & Oracle)
  • Proficiency in Microsoft Office: Excel, Word, PowerPoint, Access & Outlook
  • Professional accreditation in sourcing, procurement or purchasing a plus
Additional Information

All your information will be kept confidential according to EEO guidelines.

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.

This position requires the incumbent to be available during core business hours

This position requires the incumbent to travel for work 0-10% of the time.

No Sponsorship or Relocation is available for this position.

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