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Github // online project hosting using Git
 
Remote - US / Canada    Posted: Friday, August 27, 2021
 
   
 
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JOB DETAILS
 

The Content Operations Manager will be an integral part of the Revenue Content Team, owning content management, maintenance, optimization, & reporting. To be successful in this role, you will need to establish clear processes, drive appropriate prioritization, be effective in communicating to stakeholders, & define, document, & implement best practices in content & digital asset creation & management. You will work in a cross-functional manner, collaborating with multiple teams within Revenue including Product, Sales, Marketing, & Customer Success.

Responsibilities

  • Create, update, & maintain content management systems, tracking & organizing content across BOMs & company channels
  • Define & implement new mechanisms for measuring impact & performance of content, optimize for improvement, & surface insights for content development & prioritization.
  • Recommend best practices & proactively recognize opportunities to reuse, repackage & optimize content to maximize return on the companys content investment
  • Enable the broader Revenue team to understand our strategy, what content is available & how to use it.
  • Monitor & analyze the performance of content pieces against KPIs & offer suggestions for improvement
  • Lead efforts to periodically refresh content to ensure it is accurate & continues to align with our content strategy
  • Continually raise the bar on development of compelling, data-driven storytelling with a brand & customer focus.
  • Specify requirements for the technological systems & tools required to support the content strategy & partner with Marketing or Engineering teams to build required tools & systems

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, & to create the worlds most important technologies. We foster a collaborative community that can come togetheras individuals & in teamsto create the future of software & make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, & create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused & creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds & lifestyles. We embrace diversity & invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

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