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BetterCloud // SaaS ops mgmt platform
Atlanta    Posted: Saturday, January 18, 2020
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BetterCloud is the first provider of SaaSOps solutions to manage & secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes & policies across a companys SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever SaaS Application Management & Security Framework via two published books entitled The IT Leaders Guide to SaaSOps Vol. 1: A Six-part Framework for Managing Your SaaS Applications & Vol. 2: How to Secure Your SaaS Applications. BetterCloud is headquartered in New York City with offices in San Francisco, CA & Atlanta, GA.

We are a high energy tech company & were seeking an enterprising individual to join our growing team as a Functional Analyst. The Functional Analyst is responsible for working with developers & product managers in an Agile environment. Those responsibilities include creating user stories, acceptance criteria & acceptance tests as well as manual testing of functionality provided by the developers for each sprint.

Qualifications | Required

  • 3-5 years Quality Assurance experience
  • 1-3 years of experience working in an Agile environment
  • 1-3 years of experience working with SQL; reading logs is also a requirement
  • Knowledge of web technologies (Java, HTML, CSS, etc.)
  • Ability to work in a fast-paced environment
  • Intelligent, energetic, & hardworking individual
  • Ability to analyze stack traces & application logs
  • Excited by a fast-paced & environment
  • Knowledge of common test methodologies (ATDD, Exploratory, White/Black Box, etc.)
  • Degree in Computer Science or equivalent experience

Qualifications | Preferred

  • Experience in the following is a plus: Bitbucket/Stash/Github, Web Services, & Postman
  • Prior hands on release management experience with tools such as Jenkins or Bitbucket to deliver work from test environment to production.
  • Experience leveraging automated testing to deploy software.


  • Analyze business requirements & wireframes
  • Architect test plans
  • Write, validate, & execute test cases with use case approach in an agile environment
  • Communicate test results & daily status
  • Articulate issues found with steps on how to reproduce
  • Take ownership over issues found in production that made it through QA
  • Track defects & provide quality metrics
  • Participate in team sprint planning meetings to apply testing methodology & fill in any testing gaps
  • Report/communicate feature release information to the business
  • Understand & be able to communicate to the product team a technical explanation of bug/fix/feature/enhancement

Compensation | Benefits

  • Competitive salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

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