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Tinder // friendships & relationships social app
 
Los Angeles    Posted: Tuesday, October 29, 2019
 
   
 
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JOB DETAILS
 

Tinder brings people together. With tens of millions of users & a presence in every country on earth, our reach is expansiveand rapidly growing. Your work here can change the world. Our Trust & Safety team is dedicated to protecting our user base. We are looking for a Trust & Safety Analyst to help us investigate abuse, TOS violations, & keep our users around the world safe. Positivity & attention to detail are a must. If you are a team player with a passion for problem solving, we want to hear from you.

In this role you will:

  • Protect our ecosystem, prevent fraudulent activity, enforce our TOS, & help improve the Tinder experience
  • Review & investigate reports of potential violations of Tinders policies & handle escalated emails
  • Participate in creating & refining Tinder user policies
  • Work closely with the rest of the community team, PR, & Legal
  • PLEASE NOTE: this position requires a full work day on the weekend, in exchange for a day off during the week

We're looking for:

  • Minimum of 1+ years in a similar role
  • Basic knowledge of Zendesk
  • Ability to understand & summarize complex cases quickly
  • Superior analytical skills & excellent judgement
  • Ability to multitask,keep up with large volumes of emails in a fast-paced environment
  • Superior time management & prioritization skills
  • Quick learner
  • Team player
  • Tech savvy
  • Extreme attention to details
  • Passion for helping people
  • Ability to use critical thinking & logic to isolate & resolve issues
  • Bachelor degree or higher
As part of our team, youll enjoy:
 
 
 
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