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SurveyMonkey // online survey platform
Sales, Full Time    New York City    Posted: Friday, February 14, 2020
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About Usabilla

Were a fast-growing & ambitious company specializing in user feedback across all digital touchpoints. Continuously striving for accessible products while ensuring we celebrate every victory, weve established a receptive, spirited, & dynamic work environment.

But whatever your department & whether its New York, Berlin, London, Sydney, Padova, or our HQ in Amsterdam, joining Usabilla means becoming a part of SurveyMonkey family, a San Mateo-based global survey software company. Its an exciting journey that we are now embarking on together, with a combined troop of over 1,000 employees worldwide!

At Usabilla by SurveyMonkey, we believe digital interactions should be effortless. Thats why weve developed a product suite that helps companies like Nike, Microsoft & CapitalOne to test, measure, & improve the user experience across all digital touchpoints.

The team in our NYC office has doubled in the last year & is getting bigger every month not to mention our offices in San Mateo, Portland, Amsterdam, Ottawa, Berlin, London, Padua & Sydney! Usabilla was acquired by SurveyMonkey, a San Mateo-based global survey software company, in April of 2019. Its an exciting journey that we are now embarking on together, with a combined troop of over 1,000 employees worldwide! Its like being part of a high growth, a purpose-driven startup, with the resources of a $2.5 billion public company.

As our number of global enterprise clients & satellite offices continue to grow, were in need of consultative challengers to craft a new kind of tech company that values revenue as much as solving hard problems for their customers. Thats why were looking for an analytical, persuasive, & digitally fluent Account Executive in New York City to take our Sales team to impressive new heights & ensure Usabilla by SurveyMonkey continues to stand out in the SaaS scene.

The Team:

As a Usabilla Account Executive, youll stand amongst the proud frontline of our company. Youre the expert our prospective customers depend on to understand where & how much value theyll create for their organization by improving the way they listen to their customers. This includes identifying & reaching out to prospective customers (in addition to benefiting from meetings set for you from our scaled demand generation organization) by recommending digital feedback collection strategies, automated workflows, creating proposals, negotiating terms & defending the ROI of high five-figure & six-figure SaaS subscriptions.

Youll be part of our fast-growing Sales team based in Manhattans Tribeca neighborhood. Working alongside 22 colleagues including the Head of Business Development, 6 Account Executives, a team of Business Development Representatives, a team of customer success managers & Demand generation. Youll report directly to the Head of Business Development, Americas.

A typical day for you will involve:

  • Identifying & empathizing with prospect needs. Youll really listen to & understand the business drivers behind requests, presenting Usabilla as a valuable solution & then effectively defending that value
  • Mastering the Usabilla product & having a mastery of the industry, ecosystem of vendors, & competition & then mastering the other products in the SurveyMonkey portfolio
  • Creating demand through campaigns & lead generation via networking, events, conferences etc.
  • Using detail-oriented communication skills to execute consultative selling, perform in-depth sales presentations, & give flawless demonstrations of the Usabilla software
  • Collaborating with a whole bunch of talented colleagues, from Marketeers to Engineers, from both the New York, Berlin, London, Sydney & Amsterdam office
  • Develop a comprehensive understanding of clients key business drivers
  • Formulate & present formal proposals

Your skills:

  • B2B SaaS sales experience, ideally to leaders within the product, marketing & UX departments
  • Demonstrable track record of above-target performance, especially in a startup environment
  • Excellent forecasting, reporting, & communication skills
  • Extraordinary presentation & interpersonal skills, & an ability to interface to senior levels of an organization & develop productive C-level relationships
  • Considerable experience in solution-selling & a proven track record of sourcing new accounts
  • Proven ability to lead an effective sales process & close new business
  • Youre driven, passionate, & enthusiastic & you love connecting with new people
  • Your presentation, time management, & communication skills are on point
  • Demonstrable track record of above-target performance, especially in a startup environment
  • You have a keen interest in the tech industry
  • Were growing fast as new opportunities continue to arise, a flexible & enthusiastic attitude will ensure you keep up with the pace
  • Experience with & other virtual selling tools

At Usabilla by SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays & parental leave, & equity compensation.

Usabilla by SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.

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