Events  Deals  Jobs 
    Sign in  
 
 
Compass // tech-enabled real estate platform & brokerage
 
Greater New York City    Posted: Friday, November 20, 2020
 
   
 
Apply To Job
 
 
JOB DETAILS
 

As a member of our Agent Operations Team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador, youll work with our talented team of marketing strategists, graphic designers, product engineers, & real estate experts to anticipate agents needs & develop innovative solutions. Youll develop a nuanced understanding of agents businesses & operational needs & will work closely with Compass leadership to continuously improve our agent resources & offerings. The Agent Operations Team is an integral part of the Agent Management, Operations, & Human Capital efforts at Compass. This position is remote & may sit in any of our established entities. 

At Compass You Will:

  • Conduct day 1 onboarding for licensed team members & standard GCI principal agents 
  • Ensure account set-up & all preboarding steps are completed for each onboarding
  • Liaise with local AEM team, Contract Desk, SGMs, Aloha, SFDC, regarding onboarding details
  • Complete onboarding follow up with key stakeholders
  • Support future optimization of centralized agent onboarding processes
  • Liaise with regional AEMs to surface, document, & maintain regionally nuanced processes
  • 50% conducting agent onboarding activities for high-GCI principal agents
  • 50% onboarding process optimization (project/workstream based)

What We Look For:

  • Conduct day 1 onboardings for high-GCI principal agents & teams
  • Ensure account set-up & all preboarding steps are completed for each onboarding
  • Liaise with local AEM team, Contract Desk, SGMs, Aloha, SFDC, regarding onboarding details
  • Complete onboarding follow up with key stakeholders
  • Collaborate with Asc. Managers to strategize & help lead future optimization of core processes
  • Train new Onboarding Specialists as team expands
  • Work with Expansion team as new markets join the centralized onboarding process
  • Intermittent opportunities to join SGM recruiting meetings to assist closing recruits

At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community of different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyones place.

 
 
 
Apply To Job
 
 
 
 
 
© 2020 GarysGuide      About    Feedback    Press    Terms