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Peloton // connected indoor fitness cycles
 
Media, Full Time    New York, New York    Posted: Thursday, February 06, 2020
 
   
 
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JOB DETAILS
 

Peloton is seeking an experienced technical writer to help create & edit user-facing documentation for connected fitness devices. This person will consider the needs of the user to effectively craft written & visual manuals that give users the knowledge they need to use & enjoy their Peloton product. They will work directly with Product Managers, Engineers, Legal, Compliance, & Creative to gather all the appropriate experience, technical, & regulatory information.

RESPONSIBILITIES

  • Obtain a deep product understanding & translate complex product information into clear & easy to use user guides
  • Write user-facing content for fitness device quick start guides, user manuals, & other printed materials.
  • Write content for internal teams, such as device assembly instructions & troubleshooting guides
  • Solicit & compile feedback from various stakeholders
  • Edit written & visual documents for team members
  • Support other teams with technical information needed for purposes such as user emails, training videos, & online specifications
  • Manage language translations
  • Compile content for device labels
  • Keep guides organized & available for stakeholders
  • Meet program deadlines

QUALIFICATIONS

  • 2+ years technical writing experience
  • Extreme attention to detail & ability to scrutinize your own work
  • Experience with consumer-facing documentation
  • Experience working with external vendors
  • Available work samples

BONUS

  • Proficiency with SolidWorks Composer or other technical illustration software
  • Experience with integrated hardware-software products
  • Experience with printed documentation
  • Experience with writing for international markets
  • Project management skills

About Peloton:

Founded in 2012, Peloton is an innovative tech company that brings members the best workouts possible, all from the convenience of their own home via the Bike,Tread & iOS App platforms. Peloton uses technology & design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.

Peloton believes in taking risks & challenging the status quo by continuously innovating & improving. We put our users, members, & customers first & we obsess over every touch point of the member experience be it the studio, product or showroom. We like to hire the best & encourage all our associates to be Pelotons brand ambassadors. Most importantly, we know that together we go far.

 
 
 
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