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Tripadvisor // enabling travelers to plan & book trips
London, United Kingdom    Posted: Thursday, September 16, 2021
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The Principal Analytical Manager plays an integral role in supporting & enabling the TripAdvisor Hotel & OTA Sales team to grow our business with our largest Online Travel Agency & Hotel chain clients across a portfolio of products.

This is an excellent opportunity for you to be part of a truly global team at TripAdvisor - the worlds largest travel site that enables travelers to unleash the full potential of every trip. In this role, you get to work with our largest OTA & Hotel chain clients, see how they leverage our platform & solutions to market their products & services, & you get to immerse yourself in the online advertising space that offers constant learning opportunities. Youll leverage the wealth of TripAdvisor data to identify cross- & upsell opportunities & create optimization recommendations that cater to the needs of our key clients - with the prospect of having a significant impact on our business.

What we are looking for:

We are looking for an experienced & dynamic self-starter with a track record of successfully leveraging data & an analytical approach to solve problems & create opportunities. You are passionate about the online marketing space & using a data-driven approach to identify & drive initiatives to improve our clients performance & deliver value.

Working in close collaboration with the Sales, Product & Data Science teams as well as team members around the globe you will need a desire to contribute to an open & collaborative working environment across time-zones, a passion for learning & for imparting your knowledge to others & an innate ability to consistently & autonomously produce high quality deliverables.


Reporting to the Global Head of Meta Services, the Principal Analytical Manager is responsible for the following critical tasks:

  • Leverage TripAdvisor data from various sources, combined with excellent communication & presentation skills.

  • Offer insights & client specific recommendations for revenue optimization, ensuring client KPIs are met

  • Present up & cross-sell opportunities & optimization recommendations to clients - in Quarterly Business Reviews, new business & up-sell opportunities.

  • Support the Sales team & client with data-intense, advanced performance analysis & campaign optimization in close collaboration Data Science & Product teams

  • Provide custom reporting to Sales & clients

  • Be a thought partner to the Sales team, understanding client objectives, needs & campaign performance in order to provide strategic insights & recommendations. Translate recommendations into clear & actionable tactics for the client

  • Work closely with the Product team to gain thorough knowledge about the relevant products, act as a Product expert for Sales & partners: answering functional questions around products, features tools & reporting, provide input to the product roadmap

  • Design & deliver trainings to the Sales team on new products, features & reports

  • Work closely with analytics teams & other teams responsible for data sources, taking an active role in identifying business challenges & developing best practices to address/resolve these

What we need from you:

  • BS/MS in a technical field, with a minimum of 5 years experience in data analysis & technical sales preferably within the online industry

  • Expert understanding of Tableau, SQL & MS Excel, experience with utilizing Python or R to analyze large data sets & create visualizations

  • Excellent problem-solving & analytical skills. The ability to combine creative use of insight & data with attention to detail, while balancing these details with the larger business objectives

  • Excellent written & oral communication, the ability to listen, great interpersonal skills. The successful candidate will be interacting daily with multiple key internal & external stakeholders

  • Ability to drive & own projects & work to a deadline, prioritizing workloads effectively

  • A self-starter who demonstrates initiative, entrepreneurship, & tenacity while working independently. Thrives on challenges & works proactively

  •  Comfortable with & adaptable to change. The team works in an innovative fast paced environment where products & processes evolve rapidly

  • Open & collaborative, positive nature, a strong team player

  • A desire to perform in a fast-paced, highly changing marketplace & be driven to meet & exceed expectations

  • Additional language skills is a plus

The location for this role will be based either remote in the US or in London, UK.


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