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Rent The Runway // designer dresses & accessories rental
Engineering, Full Time    Secaucus, NJ    Posted: Sunday, June 13, 2021
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About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Team:

The operations team at RTR owns the largest cost components of the business - transportation, inventory care & fulfillment labor. This is true of any e-commerce company, but the subscription model introduces added complexity as garments are rented multiple times. This means two way time in transit is critical to customer satisfaction. As a part of the reverse logistics process, returning garments to like-new condition is critical to the ROI of our inventory assets. This requires scaling productive operational processes for traditional e-commerce functions as well as dry cleaning, repairs & other garment care specialties. The operations team at RTR works to deliver the customer mission by delivering on key metrics & innovating through transportation methods, packaging, automation & garment science. 

About the Job:

RTR is seeking a creative & self-motivated Quality Engineer to join our Garment Science & Quality team to lead high impact initiatives that will transform & scale garment care. In this position, you will report to the Director of Garment Science & Quality & partner with operations, facilities, external vendors, IT, tech & product, data science & analytics, finance & more cross-functional teams. This unique position will lead experimentation & innovation with cleaning equipment, chemistry & packaging to deliver & scale the RTR standard to our customers. This role provides the opportunity to drive strategic planning & tackle key challenges that will take RTR fulfillment & the customer experience to the next level. 

What Youll Do: 

  • Design, launch & operationalize high-investment, transformative projects spanning across a breadth of operational areas, including cleaning chemistry, garment care automated equipment, quality, dry cleaning technology & packaging.
  • Expand RTRs portfolio of proprietary solutions to unique operational challenges that differentiate us from competitors & traditional retailers. Current examples include our homegrown warehouse management systems, custom-designed automation systems, proprietary cleaning agents & processes, proprietary reusable packaging, scaled dry & wet cleaning capabilities & more. 
  • 2021 projects may include the implementation of flat pack storage in our inventory processes, launching machine learning & automation in our Quality Control process and/or redesigning reusable packaging.
  • Serve as RTRs subject matter expert (SME) for the initiatives that you implement.
  • Analyze the ROI of capital investments, process changes & other projects to drive decision making & provide strategic direction.
  • Manage relationships with major international vendors & source new vendors to launch new automation systems, equipment & other solutions.
  • Partner with the RTR tech & data science teams to integrate initiatives into RTR-developed WMS & MES.
  • Design experiments & collect data in partnership with the operation & other cross-functional teams to review operational changes & measure the impact on key metrics.

About you: 

  • Industrial, Mechanical, Chemical, Quality or similar Engineering experience. 
  • Experience managing the quality of consumer facing products in a manufacturing or related environment. 
  • You have experience in leading/collaborating with operations, tech,  transportation, design & engineering teams in the pursuit of building KPIs & products
  • Experience with managing fast track experimentation & implementation to improve first pass yield & quality metrics 
  • Relentless desire to improve & go beyond the discrete task at hand by applying large-scale strategic thinking.
  • Strong analytical background & the ability to apply that at some level to both readily available data. Strong Excel skills are a must; SQL skills are a plus. 
  • Experience in leading/collaborating with operations, tech & data science teams in the pursuit of building KPIs & products.
  • Safety is your overriding priority & you think safety first in every situation.
  • You possess strong interpersonal skills & are seen as a natural team leader. You are a team player who works well with others in the face of challenges & a common mission. 


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!
  • Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies. 

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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