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Ns1 // intelligent DNS & traffic mgmt
 
Engineering, Full Time    London, EMEA Remote    Posted: Thursday, February 11, 2021
 
   
 
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About Us

NS1s mission is to unlock the potential of DNS to deliver the tech that powers our customers & the world. We are the market leader in DNS & traffic management software & services, & our customers include the biggest properties & largest enterprises on the internet, such as Salesforce, LinkedIn, Squarespace, Pandora, Imgur, Yelp, Dropbox, & many more. Our modern DNS technologies enable optimized application delivery, couple via our APIs into the tooling & processes of todays DevOps organizations, & deliver reliability & performance at global scale. We operate a worldwide, highly tuned Managed DNS network, & also deliver our technologies to customers as single-tenant software deployments. We solve incredibly challenging problems on behalf of our customers, in the most mission critical parts of their stack.

The Role

Were looking to expand our growing team with a Professional Services Engineer, who will be responsible for navigating customers through the migration process for NS1s Enterprise DDI solution. We are specifically searching for individuals with robust experience migrating customer data from one DDI provider to another. If youre passionate about working with customers & getting deep into the inner-workings of their environments, then this is the role for you! 

 

Responsibilities will include:

  • Deploying self-hosted instances of our network stack across multiple hosts using common Unix tooling, Docker, & Docker Compose
  • Working directly with customers to troubleshoot & debug their configurations
  • Continually refining the implementation process & documenting learnings in the internal knowledge base 
  • Serving as a consultative resource for customers as they integrate NS1s software with their infrastructure 
  • Leveraging insights gathered from working with customers to provide feedback into the product development process  
  • Partnering with the Customer Success & Product teams to accelerate time to value for customers. This includes both the technical & project management elements of the onboarding process. 
  • Due to COVID-19, all engagements are currently delivered remotely; when it is safe to do so, this role may require travel for on-site training & implementation  

Your Skills:

  • Deep expertise in ETL (extract, transform, load) of data between platforms
  • Excellent Linux/Unix, network, & firewall knowledge
  • Programming skills & experience with shell scripting 
  • Familiarity & high level of comfort with managing distributed systems
  • Prior exposure to containerized architecture & common virtualization platforms (eg. VMWare)
  • Experience with Docker administration & orchestration methodologies
  • Excellent communication skills (written & verbal)

Nice to have:

Familiarity with

  • One or more commercial DDI solutions
  • RESTful APIs & JSON
  • Layer 4-7 load balancing
  • Ansible or other config management software
  • Tools in the modern DevOps toolkit
  • Cloud infrastructure (AWS, GCP, Azure)

Our technology stack at NS1, & the many systems youll have an opportunity to work with here:

  • Our globally distributed platform is comprised of many subsystems including:
    • Custom built DNS platform thats deployed on physical hardware
    • Anycasted edge network that spans nearly 30 facilities globally
    • REST API & Client Portal
    • Deployment automation, CI/CD, unit/integration testing
    • Monitoring, metrics collection & alerting
    • Traffic load balancing, filtering, & DDoS mitigation tools
    • Distributed messaging, persistent DB & caching systems
  • Other technologies & integrations include:
    • Linux, Ansible, Docker & other container platforms
    • BGP, BPF, SDN, packet analysis
    • MongoDB, Redis, RabbitMQ, PostgreSQL
    • Go, Python, Bash, C, C++14, React, Redux, node
    • OpenTSDB, ELK, Grafana
    • Integrations with third party SaaS, APIs, & libraries, various Open Source projects including REST API clients & integrations

Working @ NS1

Were a fast-growing, well-funded startup based in the heart of New York Citys Financial District with offices & team members around the world. Working at NS1, youll come to understand our team is unique, both in & out of the workplace. We have PhDs, musicians, artists, & athletes working side by side, dedicated to delivering first class products. Were hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open & honest communication & we continuously strive to foster a culture of transparency, flexibility, & creativity.

 
 
 
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