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Appian is a leading provider of modern business process mgmt solns.
Reston, Virginia    Posted: Thursday, March 07, 2019
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Appian's Marketing team is looking for an Inbound Lead Specialist to join the team. We're looking for someone who can review & analyze sourced leads & ensure data cleanliness & standardization. This role will work closely with the Inbound Lead Manager to ensure the leads brought in by the Marketing team are sent to the correct sales representatives quickly & correctly. You will work with a variety of data tools such as LinkedIn & ZoomInfo to research potential customer accounts & individuals.

This role is at Appian HQ in Reston, VA. Appian's HQ will be moving to Tysons Corner, VA in summer 2019.

What will you do in this role?

  • Monitor leads, opportunities, accounts, & contacts as appropriate
  • Understand & follow complex lead routing rules
  • Reach out to Sales Management for lead routing as needed
  • Update & edit data as appropriate to ensure data integrity
  • Create & maintain dashboards that assist with the lead flow process
  • Build & manage reports to support the lead process & inbound lead analysis

What experience are we looking for?

  • Inbound leads and/or internal sales processes
  • power user
  • Data tools such as LinkedIn or ZoomInfo
  • Data accuracy
  • A minimum of a Bachelors Degree is required
  • & understanding of Salesforces data model
  • Demonstrated ability to effectively communicate technical issues & resolve problems at all levels of the organization
  • Experience documenting & analyzing processes, procedures, and/or policies
  • Ability to handle a full workload & meet deadlines
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